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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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December 01, 2023
Had a great experience with Sam Pack 5 Star Ford Lewisville. Zack in Service was very helpful, responsive and communicated updates in a timely manner. Worked with ARI to handle all the service issu Lewisville. Zack in Service was very helpful, responsive and communicated updates in a timely manner. Worked with ARI to handle all the service issues. The mechanics worked diligently to address and repair all issues. More
by Regina Swearengen
Employees Worked With
December 01, 2023
Zack was great. Customer service was great. He kept me informed of all updates and worked diligently with ARI to get everything pushed through. Customer service was great. He kept me informed of all updates and worked diligently with ARI to get everything pushed through. More
by Regina Swearengen
Employees Worked With
November 18, 2023
ZACK Is as usually great, and keep you upto date on all areas and status areas and status More
by perincolony
Employees Worked With
November 14, 2023
Responsibility, good attitude, great attention. Service complete. No problem about transportation. They dropped me off and picked me up from home. Service complete. No problem about transportation. They dropped me off and picked me up from home. More
by ro20rodriguez
Employees Worked With
4 workers were taking care
November 14, 2023
Job done in amount of time and cost anticipated, truck washed, good experience all around. washed, good experience all around. More
by Chuck
Employees Worked With
November 13, 2023
Another dealer said they could repair my car unless the error codes it was flashing were actually showing when I brought it in. 5 Star had no problem pulling the codes and fixing the problem right away. Yo error codes it was flashing were actually showing when I brought it in. 5 Star had no problem pulling the codes and fixing the problem right away. You can trust 5 Star to provide the best Ford service possible. They are the best. More
by GieseckeC
Employees Worked With
November 08, 2023
Ron Romano, has always taken care of the vehicles. Always gets returned in a timely manner. Always gets returned in a timely manner. More
by hrpaintingdfw
Employees Worked With
November 06, 2023
Zack Nixon is always helpful. He takes his time to listen, to offer sound diagnosis and keeps us updated as repairs are carried out. We enjoy doing business with him. Zack is a He takes his time to listen, to offer sound diagnosis and keeps us updated as repairs are carried out. We enjoy doing business with him. Zack is a credit and asset to Sam Pack. More
by K2lhayes
Employees Worked With
November 05, 2023
The service advisor was excellent. However, the service time of 3 hours for an oil change and new battery took much longer than expected. However, the service time of 3 hours for an oil change and new battery took much longer than expected. More
by C Burress
Employees Worked With
Craig Stanford
