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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,275 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,275 reviews
March 11, 2022
Everything about my experience was outstanding. Paul Schroeder did and staff did a great job. I will go out of my way to use this dealership again. Paul Schroeder did and staff did a great job. I will go out of my way to use this dealership again. More
by Greggweber
Employees Worked With
Shuttle driver, Paul Schroeder
Helpful March 11, 2022
Based on warranty service experience: Great experience. Thank you for keeping me informed about the vehicle status. Zach is a great guy and listened to me about issues that were known about on experience. Thank you for keeping me informed about the vehicle status. Zach is a great guy and listened to me about issues that were known about on the vehicle but may not be as easy to detect. Basically listening about known TSBs and warranty based on other cars and model years that I was experiencing rather than leaving it to "can not reproduce issue". I will certainly be back for service. More
by simbacat233
Employees Worked With
March 10, 2022
Excellent service from Zach in the service department. Took great care of me and communicated Took great care of me and communicated More
by William.crosby
Employees Worked With
March 08, 2022
Used the New Mobile Oil Change Service and it work out fine and was not a lot of hassle. fine and was not a lot of hassle. More
by jeffreycrockett10
Employees Worked With
March 08, 2022
Excellent service top to bottom. They always tack care of my needs. Zach was very helpful start to finish. They always tack care of my needs. Zach was very helpful start to finish. More
by z3bomb
March 08, 2022
Excellent communication Friendly people. Confident service performed is top quality. Will be back to take care of the car in future. Confident service performed is top quality. Will be back to take care of the car in future. More
by Bneander5
Employees Worked With
Tim in Service Department
March 06, 2022
Very good experience purchasing a truck recently with no sales pressure. From test drive to leaving we were in the building less than 2 hours. Matt was upfront with pricing and great to work with. sales pressure. From test drive to leaving we were in the building less than 2 hours. Matt was upfront with pricing and great to work with. More
by Jacob T
Employees Worked With
Matt Roberts
