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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,275 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,275 reviews
March 16, 2022
Paul Schroeder is my Service Advisor for 2 vehicles over 12yr. He Is great (5) star. The choice of vehicle and dealership is majorly influence by the outstanding service department and the Paul Schroeder re 12yr. He Is great (5) star. The choice of vehicle and dealership is majorly influence by the outstanding service department and the Paul Schroeder representative. Most professional, through and thoughtful experiences of my vehicle service history. More
by Andy
Employees Worked With
Paul Schroeder
Helpful March 16, 2022
Service advisor Zack is my go to person to get my truck serviced. He knows what my F250 service needs are and does not recommend unnecessary service. He even has a plan for my next service event. serviced. He knows what my F250 service needs are and does not recommend unnecessary service. He even has a plan for my next service event. More
by pmckee
Employees Worked With
March 16, 2022
Getting our Ford Bronco Sport to Five Star Ford in Lewisville was a crazy adventure, but once it was there they did a great job. They were quick to order necessary parts, quality service and kept us i Lewisville was a crazy adventure, but once it was there they did a great job. They were quick to order necessary parts, quality service and kept us in the loop about what was going on. More
by terri
Employees Worked With
March 16, 2022
I had an appointment for service and was taken as soon as I arrived at the dealership. My person was Pete. He was extremely helpful, knowledgeable and friendly. Everything went smoothly and I wax very hap I arrived at the dealership. My person was Pete. He was extremely helpful, knowledgeable and friendly. Everything went smoothly and I wax very happy it’s everything overall. More
by Jgregg
Employees Worked With
Paul Sears
March 15, 2022
I was very pleased with the process. They called a Lyft for me because the Five Star shuttle was already out. Pete let me know what would be done and even went over my service plan. They called a Lyft for me because the Five Star shuttle was already out. Pete let me know what would be done and even went over my service plan. More
by KC5AMT
Employees Worked With
Pete York
March 14, 2022
5 Star Ford provides exceptional service. The service rep (Ron Ramano) always follows up and is proactive in ensuring everything that is needed is done. The service rep (Ron Ramano) always follows up and is proactive in ensuring everything that is needed is done. More
by Jfmiskell
Employees Worked With
March 13, 2022
The work was performed promptly and I was kept informed of my vehicle status by the service manager. of my vehicle status by the service manager. More
by JRP
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
