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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
May 12, 2022
If I need to take my car to a Ford Dealer for the service, , I would definitely pick this dealership. service, , I would definitely pick this dealership. More
by Ben
Employees Worked With
May 10, 2022
Overall service has been great with little downtime. Enjoy working with our advisor Zack Nixon. He’s always upfront and helps in planning forward with our services to help spread costs and upcoming vehi Enjoy working with our advisor Zack Nixon. He’s always upfront and helps in planning forward with our services to help spread costs and upcoming vehicle needs. More
by Big Jim
May 08, 2022
Service did an excellent job and got it done on time but the prices were too high. the prices were too high. More
by JCT
Employees Worked With
May 08, 2022
From the purchase of my vehicle, my experience has always been excellent that's why I continue to go back for service. been excellent that's why I continue to go back for service. More
by ironballtx
Employees Worked With
May 06, 2022
Paul Schroeder is an amazing Service Manager. Always keeps me in the loop, shoots straight, and follows through. I drive 15 miles to see him versus a Ford dealership a half mile away. Would give Always keeps me in the loop, shoots straight, and follows through. I drive 15 miles to see him versus a Ford dealership a half mile away. Would give more than 5 stars if possible. More
by leelangford
Employees Worked With
Paul Schroeder
May 05, 2022
I wasn't kept informed because from the beginning, Ron, my service provider, told me how long it would take. My shuttle driver, Louis, was equally very good. As usual, my vehicle was treated very well; my service provider, told me how long it would take. My shuttle driver, Louis, was equally very good. As usual, my vehicle was treated very well; the work was done in a timely manner. And I'm always appreciative of the little extras provided...car wash, fluids topped off, everything the guys do to make my visit better and easier for me. There were a couple of items that needed to be don, but Ron was very understanding that I couldn't afford to do them for another couple of weeks. There was no pressure to do more than what I could afford. That means a lot!! Love My Ford Dealership!!! More
by Rebecca
May 05, 2022
Annette Congrove is an asset to Sam Pack. Annette’s service details and equipment knowledge are genuine and positive in details about the value added service the technicians bring in their Annette’s service details and equipment knowledge are genuine and positive in details about the value added service the technicians bring in their vehicle service recommendations. More
by Akrysto
May 04, 2022
Easy to setup the appointment and they dropped me back at my house. She kept me up to date on my truck and it was serviced earlier than expected. my house. She kept me up to date on my truck and it was serviced earlier than expected. More
by Gumbus17
Employees Worked With
Annette Congrove
