Sam Pack's Five Star Ford Lewisville

5 Star Service always takes excellent care of my vehicle. Definitely my first choice for my vehicle maintenance. Definitely my first choice for my vehicle maintenance. More

Ron and Pete, the service writers are great guys. I’m very satisfied with the service I received. Thank all of the people involved with the service of my 2021 Mach 1 mustang. This is part of the reas I’m very satisfied with the service I received. Thank all of the people involved with the service of my 2021 Mach 1 mustang. This is part of the reason why I have bought so many vehicles over the years at this dealership. Great sales people and great service department. More

Great service and attention from Zach. Don the shuttle driver was very nice also!! Excellent service experience!! Don the shuttle driver was very nice also!! Excellent service experience!! More

Zach was super fast and nice thanks for everything thanks for do my car so fast for do my car so fast More

I’m always extremely satisfied with the service and service advisor that I work with each time I bring my car in for routine service and any issues I may have with my car! That is why I only bring my c service advisor that I work with each time I bring my car in for routine service and any issues I may have with my car! That is why I only bring my car to the dealership for all services and repairs. I truly trust them always when I bring my car I. That’s why I never go anywhere else for service. More

My buying process was great with moe as my salesman. Start through finance was smooth and very professional. Start through finance was smooth and very professional. More

Very friendly and helpful. Was able to drop my vehicle off early and pick it up when I was able no questions ask as long as the gates were open. Was able to drop my vehicle off early and pick it up when I was able no questions ask as long as the gates were open. More

The dealership and salesman were both outstanding ! I would rank them #1 in customer service! I was treated like royalty from initial contact ! I would rank them #1 in customer service! I was treated like royalty from initial contact ! More

The service team took pride in repairs to our Excursion. Awesome job! Currently at 350,000 miles we’re confident we will get to 500,000 miles. Greatly appreciate the detailing… looks awesome like it did whe Awesome job! Currently at 350,000 miles we’re confident we will get to 500,000 miles. Greatly appreciate the detailing… looks awesome like it did when we drove off the lot. Engine and transmission running smooth again! More

Me. Pete provided the utmost Customer Service out of any Dealership I’d been in prior to walking into Sam Pack’s Five Star Ford Lewisville. Someone give that man a promotion. At least a +$2000/mo. base pay Dealership I’d been in prior to walking into Sam Pack’s Five Star Ford Lewisville. Someone give that man a promotion. At least a +$2000/mo. base pay raise. He defines business & customer relations & shows consistent, as well as, attentive attention to the needs of a customers vehicle as if it were his own. From the date on forward, I will be returning to Sam Pack’s Five Star Ford Lewisville for his assistance on maintenances regarding my 2009 Fusion. More