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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,322 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,322 reviews
June 02, 2022
Excellent experience. The team was very knowledgeable on the car and financing options. Very accommodating on a trade in. The team was very knowledgeable on the car and financing options. Very accommodating on a trade in. More
by Gsumer
June 01, 2022
Stopped by to look at a car we saw online, it was out for a test drive so we left our number with Mo. Before the day was over, Mo found the exact car we had been looking for. Low mileage, fair price. a test drive so we left our number with Mo. Before the day was over, Mo found the exact car we had been looking for. Low mileage, fair price. More
by donald
Employees Worked With
Moe Albasha
May 30, 2022
friendly service and overall good vibe at the store. no price gouging, no dealer markups, and no unnecessary add-ons, which is common these days unfortunately no price gouging, no dealer markups, and no unnecessary add-ons, which is common these days unfortunately More
by theboyceofreason
May 29, 2022
Ken, Jay and Amberle did an excellent job getting me the right truck. I ordered a second one. right truck. I ordered a second one. More
by Ne14sin
Employees Worked With
May 28, 2022
The service advisor did a great job recommending replacement tires for my Explorer and followed up to see whoa he ones I wanted made sure they were in stock and pulled them to make sure they were av replacement tires for my Explorer and followed up to see whoa he ones I wanted made sure they were in stock and pulled them to make sure they were available for my appointment. He also brought one up to the service desk so I could see them before they were out on the vehicle. More
by glallums
Employees Worked With
Pete York
May 28, 2022
Excellent sales. Very informative. Exceptional Overall experience from the moment we walked and continued through entire purchasing process. Would definitely use Moe Very informative. Exceptional Overall experience from the moment we walked and continued through entire purchasing process. Would definitely use Moe again! More
by Danachaka
Employees Worked With
Finance. Matt, Moe Albasha
May 28, 2022
Everyone I dealt with was very friendly and professional. The lady that checked me out when my car was finished was very sweet and even made sure to give me a little discount. The lady that checked me out when my car was finished was very sweet and even made sure to give me a little discount. More
by Shellyshell
Employees Worked With
Pete
May 27, 2022
Zach was amazing to work with. Patient and thoughtful about my needs and concerns and made sure everything was fixed 100%. He communicated every afternoon with updates so I didn't Patient and thoughtful about my needs and concerns and made sure everything was fixed 100%. He communicated every afternoon with updates so I didn't have to chase anyone for status. He set the bar for the gold standard. More
by Suprageorge
Employees Worked With
