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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,321 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,321 reviews
July 09, 2022
They take care of their customers. Zach Nixon is the guy you want as your rep. He is friendly and patient and absolutely takes care of what you are there for. Zach Nixon is the guy you want as your rep. He is friendly and patient and absolutely takes care of what you are there for. More
by Kiran.babyvp
Employees Worked With
July 09, 2022
JR made the process really easy and low stress. He kept me informed and the actual purchase and delivery was really well managed He kept me informed and the actual purchase and delivery was really well managed More
by Srikantva
July 08, 2022
Paul and team was great as usual. Explorer was done and on time. Best service around! Explorer was done and on time. Best service around! More
by ppetty66
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
July 07, 2022
Buying here was a great experience. I went to two dealerships before here and they had hidden fees and extremely pushy sales managers. At 5 Star the price was the price and the people w I went to two dealerships before here and they had hidden fees and extremely pushy sales managers. At 5 Star the price was the price and the people were helpful! More
by Andrewtrussell
July 06, 2022
This dealership is amazing! I was always kept informed and they made sure I received the best service and the vehicle I wanted. I was always kept informed and they made sure I received the best service and the vehicle I wanted. More
by Tonyagc67
July 05, 2022
Extremely professional, and personable! I have a great deal of trust in them and feel that they have my best interest in mind I have a great deal of trust in them and feel that they have my best interest in mind More
by Kylemoss
July 04, 2022
Annette kept me informed of my car’s progress and took extra time to explain the repairs and cost to me. She and the rest of the staff were friendly and very professional. I was particularly impressed wit extra time to explain the repairs and cost to me. She and the rest of the staff were friendly and very professional. I was particularly impressed with the detailing service I received. My car never looked so clean!! They were able to get rid of the pervasive musty smell inside caused by water leaking into my car. I feel like I have a brand new car after the detail service. Thank you Sam’s Pack Five Star Ford!!!!! More
by Chandra D.
Employees Worked With
Annette Congrove
July 02, 2022
Honestly by far the best experience I've had when it comes to vehicle service and customer service! Professional, personable and felt appreciated as a Ford customer. Thank you! comes to vehicle service and customer service! Professional, personable and felt appreciated as a Ford customer. Thank you! More
by balddude4
Employees Worked With
July 02, 2022
Service was excellent . I was in and out quickly and was informed about all going on with service 2 different times. Loved taking a clean car home too! I was in and out quickly and was informed about all going on with service 2 different times. Loved taking a clean car home too! More
by jangrace
Employees Worked With
