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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
August 21, 2022
This is the second time I brought my vehicle into five star Ford Lewisville. Paul always goes above and beyond to help customers. I appreciate his hard work and dedication to get my vehicle fixed in a tim star Ford Lewisville. Paul always goes above and beyond to help customers. I appreciate his hard work and dedication to get my vehicle fixed in a timely manner and also was able to offer me a loaner car while my Ford was being worked on. He was very patient with my many questions and always called me back in a timely manner. I also appreciate the detailed report on other issues I will need to fix at a later time. Helps me budget car repairs! My car is running great and I was very happy with the customer service I received. More
by marniloo33
Employees Worked With
Paul Schroeder
August 19, 2022
Pete, my service advisor, has been fantastic. Kept me informed along the way and highly responsive. Bit of a hiccup w one item that the actual service team completed that the team should clean up Kept me informed along the way and highly responsive. Bit of a hiccup w one item that the actual service team completed that the team should clean up in terms of quality but Pete facilitated the correction of this. More
by Vic_D
Employees Worked With
Pete York - great
August 19, 2022
After trying for a few days trying to get my recall done , Aaron helped me and sent valet to pick my Car up! Amazing ! , Aaron helped me and sent valet to pick my Car up! Amazing ! More
by frankie.moon.texas
August 18, 2022
Service department was extremely knowledgeable. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. More
by bar4407
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
August 17, 2022
Great customer service. Friendly, polite and always willing to help. Goes above and beyond. Fantastic Friendly, polite and always willing to help. Goes above and beyond. Fantastic More
by Arlene.west25
Employees Worked With
August 16, 2022
I always trust the vehicle inspection completed by the maintenance staff during service. Service is always completed on time and at the estimated change. maintenance staff during service. Service is always completed on time and at the estimated change. More
by btkelly51
Employees Worked With
Paul Schroeder
August 15, 2022
Always had really good service on any of my ford vehicles. The service associates have always been very efficient, courteous and very friendly. If work is needed again I will be asking for Ron Roman vehicles. The service associates have always been very efficient, courteous and very friendly. If work is needed again I will be asking for Ron Romano. More
by bvhouse
Employees Worked With
