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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
September 29, 2022
Prompt service; provided transportation from/to dealer from our home. Staff was very helpful and responsive. from our home. Staff was very helpful and responsive. More
by kwhager
Employees Worked With
September 29, 2022
Ever since I bought my vehicle 4-years ago, I continue to bring it in for service, and other repairs as needed. Their service staff, and mechanics are well versed in handling anything that needed to be done bring it in for service, and other repairs as needed. Their service staff, and mechanics are well versed in handling anything that needed to be done to my vehicle, and that why I will continue to bring my vehicle to Sam Packs Five Star Ford of Lewisville. Thank You ! More
by ironballtx
Employees Worked With
September 29, 2022
Their pickup and delivery service is a game changer! Way to go, 5-Star Ford! Way to go, 5-Star Ford! More
by MsbobbiTX
Employees Worked With
Other Employees :
Joe!, Paul Schroeder, Annette Congrove, Paul Sears
September 29, 2022
Ron Romano is the reason I go to this Service Dept. I hope he stays for a long time I hope he stays for a long time More
by Michael
Employees Worked With
September 28, 2022
They were clear about the process, listened to all the issues I needed addressed, explained how it would be fixed and kept me in daily contact with updates on my car’s status. They fixed all the issues (a issues I needed addressed, explained how it would be fixed and kept me in daily contact with updates on my car’s status. They fixed all the issues (another dealership told me there was nothing wrong) and told me all the steps taken to ensure it was fixed correctly. This is the best experience I’ve ever had at any ford dealership. More
by Fifieldruth
Employees Worked With
September 28, 2022
Wonderful customer service! The service team kept me very well informed the entire time they worked on my car. They even rented me a car to drive when they ran out of loan vehic The service team kept me very well informed the entire time they worked on my car. They even rented me a car to drive when they ran out of loan vehicles. More
by Keeks07
September 27, 2022
Great team and got my car right back into the shop after the repair was not fixed correctly. They got it right back in and fixed correctly. I also noted scratches on the car when I got it home and they qui the repair was not fixed correctly. They got it right back in and fixed correctly. I also noted scratches on the car when I got it home and they quickly fixed this scratches and got the car back up running for me. They did a great job. More
by t.schmidt
Employees Worked With
Aaron Fleming
September 27, 2022
Zac was very friendly and efficient and Louis was friendly and a good driver..Over all a good experience. friendly and a good driver..Over all a good experience. More
by Larry Marvin
Employees Worked With
