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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,312 reviews
October 19, 2022
Excellent, proficient, prompt,,& Professional. I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I ap I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I appreciate your service More
by Ajbran
October 19, 2022
The customer service Ron Romano provides making sure everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of L everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of Lewisville. I am happy they continue to look for ways to provide a better customer experience and value a customer’s time when bringing in a vehicle for just an oil change. More
by jeffreycrockett10
Employees Worked With
October 18, 2022
My Service Writer, Ron Romano, is terrific, very knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosp knowledgeable, and the very best at communicating. Everyone at The Sam Pack’s Five Star Ford works together, are helpful, an is just a great atmosphere to do business. More
by Jim
Employees Worked With
October 18, 2022
Each time I take my vehicle in for routine maintenance they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! More
by KO
Employees Worked With
Pete
October 18, 2022
I could not believe how fast they got my vehicle cleaned up and ready to go,y sales men was good, finance did a great job in getting my payment to where I needed it to be up and ready to go,y sales men was good, finance did a great job in getting my payment to where I needed it to be More
by tmfire1803
October 18, 2022
Your staff is amazing I was coming over from Ford Autonation in Frisco very frustrated with their service and was welcomed and treated by your service staff in the best way possible. I will definite Autonation in Frisco very frustrated with their service and was welcomed and treated by your service staff in the best way possible. I will definitely do all my business with you guys! Thank you for such an amazing service! More
by arturo
October 16, 2022
Great service advisor. Quick turn around. Friendly and fast. I will definitely use you again. Quick turn around. Friendly and fast. I will definitely use you again. More
by dougcrow
Employees Worked With
October 16, 2022
Excellent service. Kept me informed of the status. Let me know of the cost and time it would require. Kept me informed of the status. Let me know of the cost and time it would require. More
by Charlie
Employees Worked With
