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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,312 reviews

June 06, 2024

Great buying experience. Kenneth Burke was my salesman and I highly recommend him. Very satisfied. More

by windledj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina
Jun 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Windledj, On behalf of Kenneth and the entire Five Star Ford Lewisville team, I want to express our sincere gratitude for choosing us for your recent vehicle purchase. We hope you enjoy many happy miles on the road ahead. Please don't hesitate to reach out to us at 972-221-2900 if you have any questions or need any assistance in the future. We truly appreciate your business! Thank you, Andrea Ballard, General Manager

June 06, 2024

Xavier is the best, I always seek him out when looking for a new vehicle. More

by Dylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Jun 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Dylan, on your vehicle from Five Star Ford Lewisville. It means a lot to us that you took the time to share your feedback, and we're happy to know Xavier was so helpful. We welcome the chance to share our Ford knowledge. Don't hesitate to give us a call at 972-221-2900. Thank you, Andrea Ballard, General Manager

June 03, 2024

The team that I dealt with was superb. After being near the dealership, I was contacted by Hugo. I told him specifically my situation and he told me he was going to try. He was not pus More

by Sevenhits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Peralta-Bustos, Moses Medina
Jun 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Sevenhits, Thank you for your kind endorsement for your Five Star Ford Lewisville sales team! Hugo, Alex, Moses, and I remain available at 972-221-2900. Reach us with your new vehicle questions. We are focused on helping you fully enjoy your Ford. Thanks again and congratulations! Best regards, Andrea Ballard, General Manager

June 02, 2024

Matthew was excellent! I really appreciated how chill he was, and how he never made me feel even slightly pressured. He helped me find a car with all the features I was loo More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Michelle, On behalf of your Five Star Ford Lewisville sales team, thank you for your feedback! Matthew and our staff welcome questions at 972-221-2900. As a first time buyer, we want you to know we remain available to help you stay knowledgeable about your car. Thank you for shopping with us! Best regards, Andrea Ballard, General Manager

May 30, 2024

Everyone that I spoke to here was so friendly and inviting! It made a first time car buyer very comfortable and ready to take on a big purchase More

by erinn.hill95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Simon
May 30, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Erinn, on your new vehicle from Five Star Ford Lewisville. We value the opportunity to help with your auto needs, so don't hesitate to dial 972-221-2900 when you have technical or maintenance concerns. Thank you for your business and feedback. Enjoy your Ford! Best regards, Andrea Ballard, General Manager

May 29, 2024

Great selection of vehicles. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. More

by christophteteak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Christophteteak, We appreciate you at Five Star Ford Lewisville! Thank you for shopping with us and please know your recommendation is valued. When you need our technical or care advice, reach out to 972-221-2900. We are here to help you enjoy your new Ford. Congratulations! Best regards, Andrea Ballard, General Manager

May 28, 2024

This was like out 6th vehicle we bought from the Ragin Cajun Ken, and he has always been consistent in attentiveness. More

by Srodgers3018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Srodgers3018, for each of your purchases at Five Star Ford Lewisville. Your loyalty to Kenneth is appreciated. When you have questions about your new Ford, reach us at 972-221-2900. We are focused on helping you fully enjoy your ride. Take care, Andrea Ballard, General Manager

May 26, 2024

My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil More

by Tiffany Maldan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

May 23, 2024

Good crew. Very professional from sales and finance. Getting the vehicle delivered was a bit confusing for me and the employees. More

by Mefly832000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Mefly832000, Your satisfaction is our top priority at Five Star Ford Lewisville. Thank you for your patience during the delivery of your new Ford. Should you have vehicle questions, please reach Kenneth, Matthew, or me at 972-221-2900. We look forward to serving you again! Best regards, Andrea Ballard, General Manager

May 21, 2024

I have been a loyal Ford customer for years and will continue to be a loyal customer. My experience with Xavier could not have been any better! In fact, it exceeded my expectations. Thank you for making More

by jlweller1@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Ballard
May 23, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jlweller, You are so appreciated at Five Star Ford Lewisville. Your loyalty means a lot and we continue to be focused on your driving journey. Please reach our team at 972-221-2900. Let us know when you have technical or care question with your newest Ford. Congratulations! Best regards, Andrea Ballard, General Manager

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