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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,312 reviews

June 21, 2024

VERY communicative and knowledgeable, being the first time I have made a purchase this big for myself, they (Zach and Xavier Perez) made sure to give me any details/information I requested and got me the More

by Hadyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Hadyn, We appreciate knowing you found your shopping experience at Five Star Ford Lewisville to be informative and transparent. Don't hesitate to reach Zack, Xavier, or me at 972-221-2900 with technical or care questions. Congratulations on your first vehicle purchase and enjoy your new Ford! Take care, Andrea Ballard, General Manager

June 18, 2024

I can’t remember the last time I had this much fun buying a new car. Thank you Xavier and Malcolm for your humor, your efficiency, and your excellent customer service! I would welcome the opportunity to do b More

by tmglass77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Tmglass77, We are happy to hear you appreciated working with Xavier, Malcolm, and the Five Star Ford Lewisville team. It will be great to help you enjoy your new Ford. Stop by or reach us at 972-221-2900 when you need our vehicle advice. We are here to help in any way we can. Thank you, Andrea Ballard, General Manager

June 18, 2024

Kenneth did an excellent job finding a truck we wanted in the budget we could afford. More

by TrickyNicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Albasha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Chappell, Moses Medina
Jun 18, 2024 -

Sam Pack's Five Star Ford Lewisville responded

TrickyNicky, We are excited to help you enjoy your new truck from Five Star Ford Lewisville. Reach Kenneth and our team at 972-221-2900 with questions. Our goal is to make owning your Ford the best driving experience. Thank you for your business and endorsement. Take care, Andrea Ballard, General Manager

June 18, 2024

Malcolm explained everything perfectly and was very respectful of my time . He was never pushy and really did his best to help me get into my new Ford Lightning. I will be coming back! More

by maximadan85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, maximadan85, on our new Lightning from Five Star Ford Lewisville! We are so excited to help you enjoy your truck. When you have technical or care questions, we are here for you at 972-221-2900. Stop by or give us a call for our knowledge any time. Enjoy your ride! Best regards, Andrea Miller, General Manager

June 16, 2024

Fantastic xxperience with Frank and Malcolm! This dynamic duo treated me with respect and offered me an amazing deal on my new truck. I will definitely refer my friends and family here. More

by F150FANATIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Elesiely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Sam Pack's Five Star Ford Lewisville responded

F150FANATIC, On behalf of Frank and Malcolm, thank you for endorsing Five Star Ford Lewisville. Should you have questions about your new truck, reach our team at 972-221-2900. Let us know how we can help you enjoy your Ford. We appreciate your business and referrals. Sincerely, Andrea Ballard, General Manager

June 14, 2024

Excellent service from start to finish! Xavier was knowledgeable and helpful throughout the whole process. More

by JMatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Sam Pack's Five Star Ford Lewisville responded

JMatthews, We are so excited to help you enjoy your new vehicle from Five Star Ford Lewisville. Zack and Xavier remain available at 972-221-2900. Let us know if you would like to revisit any of the features on your vehicle. We are here to help you be knowledgeable . Thank you for your purchase and feedback. Sincerely, Andrea Ballard, General Manager

June 11, 2024

Sure, here’s a short and simple review: --- I had a great experience with Miguel and Xavier at Sam Pack’s Ford in Lewisville. They were knowledgeable, friendly, and made the car-buying process smooth a More

by kevv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina, Miguel Avila
Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Kevv, Your feedback and business are appreciated. Miguel, Xavier, and the Five Star Ford Lewisville team welcome your vehicle questions at 972-221-2900. We are now focused on helping you enjoy a great ownership experience. Thank you for being one of our valued customers. Best regards, Andrea Ballard, General Manager

June 11, 2024

Helpful and nice. Got me a good used car and helped me make the necessary repairs within the CPO warranty. More

by la4owell
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Owen
Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

La4owell, We appreciate you at Five Star Ford Lewisville. Whenever you need our advice, please call 972-221-2900. We want you to enjoy your purchase. Thank you for shopping with us and please stay in touch. Best regards, Andrea Ballard, General Manager

June 10, 2024

Staff was very pleasant we were able to get to our price point without too much hassle. Will use the again if needed More

by a.watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Peralta-Bustos
Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, a. watkins, on your new Ford! The entire Five Star Ford Lewisville staff are focused on making this your best driving experience. Please stay in touch at 972-221-2900. Best regards, Andrea Ballard, General Manager

June 10, 2024

Appreciate the low pressure approach, the straight forward pricing and allowing us to test drive vehicles without filling out forms. More

by jcameron98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jcameron98, Thank you for recommending Five Star Ford Lewisville. We do our best to streamline the purchasing process. Should you have additional questions abour your car, give us a call at 972-221-2900. We remain available to help you enjoy your ride. Best regards, Andrea Ballard, General Manager

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