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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
March 17, 2023
The advisor, Ron, is always great to work with and explains everything very well; friendly and efficient explains everything very well; friendly and efficient More
by Lsray4us
Employees Worked With
March 16, 2023
Thank you Paul for your exemplary & first class customer service, i value your courtesy to go above & beyond . Sam 214-557-9508 service, i value your courtesy to go above & beyond . Sam 214-557-9508 More
by Syounesdfw
Employees Worked With
Service technician was a woman by the name of Julie bad service with poor communication skills .
March 16, 2023
I have been servicing my vehicle since past 2 years and Zach has been the best associate that I have worked with. Fabulous service!! Zach has been the best associate that I have worked with. Fabulous service!! More
by SS
Employees Worked With
March 15, 2023
Great dealership. Best Ford dealership for maintenance in this area. Zach is the best service advisor I have known. Best Ford dealership for maintenance in this area. Zach is the best service advisor I have known. More
by sincerbeaux
Employees Worked With
March 14, 2023
Easy pickup and delivery of washed vehicle, however do not know why info needed for loaner vehicle if not being offered. not know why info needed for loaner vehicle if not being offered. More
by Jkuhns8
Employees Worked With
March 12, 2023
Dealing with car dealers isn’t my favorite thing. However, the reps were pleasant and kept me in the loop. I didn’t feel pressured or pushed into extra services. My car was ready by the estimated tim However, the reps were pleasant and kept me in the loop. I didn’t feel pressured or pushed into extra services. My car was ready by the estimated time. Ron kept me informed by text. I was pleasantly surprised at how easy the entire process went. More
by ChrisG
Employees Worked With
March 12, 2023
Very professional. Ron Romano did a great job explaining what I needed done and helping through the process. Ron Romano did a great job explaining what I needed done and helping through the process. More
by RandyT
Employees Worked With
March 12, 2023
Only trust this dealership. It's nice when they know you by name/face. Love the text updates too from the actual guy/girl you're working with. It's nice when they know you by name/face. Love the text updates too from the actual guy/girl you're working with. More
by Noslowgt2
March 11, 2023
Sam pack delivers outstanding service as always. Ron Romano was outstanding as our advisor. He kept us informed and always returned calls quickly. We have bought, and had serviced at the dealership Ron Romano was outstanding as our advisor. He kept us informed and always returned calls quickly. We have bought, and had serviced at the dealership, over 13 cars thru the years. Or kids are the second generation to happily do the same as they each bought their first cars there. The people and experience is what keeps us coming back. More
by candcallen
Employees Worked With
Other Employees :
The head cashier did an outstanding job in quickly correcting an error. Parts people are always knowledgeable and friendly.
