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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,312 reviews
March 30, 2023
I tried the mobile service for the first time. It was super convenient. The tech called me before he arrived to let me know he was on his way, the entire process took about 30 minutes, and it was It was super convenient. The tech called me before he arrived to let me know he was on his way, the entire process took about 30 minutes, and it was entirely on the street in front of my house. More
by Ben
Employees Worked With
March 30, 2023
Ron Romano, my service writer called me and kept me updated, especially when parts didn't arrive as expected. Arrangements were made, when it appeared that my F150 was going to be in the shop longer th updated, especially when parts didn't arrive as expected. Arrangements were made, when it appeared that my F150 was going to be in the shop longer than expected. He worked with the extended warranty company and got multiple repairs done in a single visit. It's a Ford F150, so it wasn't anything major. My only suggestion would be to return my vehicle, while parts are on order, considering the length of time it takes to get some items. More
by C Wesson
Employees Worked With
March 30, 2023
It was a good experience start to finish. I had no issues from the first day on the lot till final financing and driving the truck home. I had no issues from the first day on the lot till final financing and driving the truck home. More
by Ahort
March 28, 2023
I am very satisfied with the service I received. . please always go to them… they will take care of you.. the staff are so professional and help you in anyway.. thank you all so much . please always go to them… they will take care of you.. the staff are so professional and help you in anyway.. thank you all so much More
by Elizabeth Clewis
Employees Worked With
Other Employees :
Chuck Lee , Paul Schroeder, Justin Compton, Patsy Dowdy, Daryn Harkins, Hunter Liggett, Paul Sears
March 27, 2023
I drive 35-40 minutes to 5 Star Ford in Lewisville. TX (passing several Ford dealers on my way) to have my F150 limited serviced because I KNOW that Ron Ramano & their techs will ALWAYS do an excellent TX (passing several Ford dealers on my way) to have my F150 limited serviced because I KNOW that Ron Ramano & their techs will ALWAYS do an excellent job! More
by Jesurber
March 27, 2023
Fast, friendly, and professional service. Was done in about half the estimated time, and everything was completed with no issues. Very satisfied. Highly recommended. A+ Was done in about half the estimated time, and everything was completed with no issues. Very satisfied. Highly recommended. A+ More
by gcm48tx
Employees Worked With
Pete York
March 26, 2023
Great customer service, they know my car car’s service history and let me know when any maintenance is required. But never push unneeded service. history and let me know when any maintenance is required. But never push unneeded service. More
by jwmalone29
March 26, 2023
They were busy but they were still fast with my car and kept me updated on the progress and even looked for an extra part for my license plate that I was missing. kept me updated on the progress and even looked for an extra part for my license plate that I was missing. More
by RoxyBB
Employees Worked With
