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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,312 reviews

August 09, 2024

All the staff was very helpful and made the process super easy to get muy new Bronco! More

by lyn.mejia12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iliana Davila, Miguel Avila
Aug 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, lyn.mejia12, on your new Bronco from Five Star Ford Lewisville. Iliana and our team are focused on helping you understand and utilize the technology in your Ford. Stop by or call 972-221-2900 whenever you need our advice. Enjoy your vehicle! Best regards, Andrea Ballard, General Manager

August 08, 2024

My sales person Iliana Davila was very helpful and got me in the vehicle I wanted. Friendly and helpful staff. Will definitely be back. More

by Jeremychambers48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ILIANA DAVILA
Aug 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jeremy, Thank you for taking the time to share your feedback. Iliana and our staff want to hear from you at 972-221-2900 with questions. Customer service continues long after the sale at Five Star Ford Lewisville. Congratulations on your new car! Best regards, Andrea Ballard, General Manager

August 02, 2024

Iliana Davila was so helpful and made buying a car. She was really nice and friendly. It made me feel confident with my purchase. More

by LindaTawney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Linda for shopping at Five Star Ford Lewisville. Iliana is an asset to our dealership and customer. Please don't hesitate to reach her or me at 972-221-2900 with questions about your Jeep. Customer satisfaction is the goal. Best regards, Andrea Ballard, General Manager

August 01, 2024

I worked with Iliana Davila and Jackson! They were absolutely amazing! They made this buying experience as painless as possible! I love my New Bronco Sport! More

by Nahra mejia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iliana Davila
Aug 02, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Nahra, on your new Bronco Sport from Five Star Ford Lewisville. Iliana, Jackson, and our entire team are here to help you enjoy your Ford. Please stop by or call 972-221-2900. Let us know if you have techical or care questions we can assist with. Thank you for your kind review! Best regards, Andrea Ballard, General Manager

July 30, 2024

Hugo gets a A+ in my book. Hugo worked hard to get me what i wanted. I really did not expect to drive out in a car with no money down and a trade in that was upside down but Hu More

by Chris Strickland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Peralta-Bustos
Jul 31, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Chris, on your new car from Five Star Ford Lewisville. Hugo is a great source for vehicle needs. Be sure to stay in touch at 972-221-2900. Customer satisfaction remains the goal. Thank you for your business and review. Best regards, Andrea Ballard, General Manager

July 29, 2024

I recently had the pleasure of working with Malcom at the dealership while purchasing my vehicle, and I can't recommend him enough! From the moment I walked in, he was fun, engaging, and incredibly helpful. More

by Ehopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Ehopkins, We're thrilled to hear that Malcolm made your car buying experience a pleasant one! His genuine approach and dedication to providing excellent customer service are truly appreciated. We're so glad you chose Five Star Ford Lewisville and we hope you call us again at 972-221-2900. Enjoy your new vehicle! Thank you, Andrea Ballard, General Manager

July 26, 2024

I have bought a lot of cars and this was one of my favorite experiences ever in the finance office. Malcolm was completely upfront and transparent and just a pleasant guy to work with. He was not hi More

by MGgrant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Elesiely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, MGGrant, on your new vehicle from Five Star Ford Lewisville. Reach Malcolm or me at 972-221-2900 any time with automotive questions. We want to make certain you totally enjoy your Ford. Thank you for your review and business! Sincerely, Andrea Ballard, General Manager

July 26, 2024

One of the best dealership purchases I have ever had. Great people and good service! More

by Cindy_stephenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iliana Davila
Jul 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Cindy, Thank you for your kind words! We’re delighted to hear your shopping experience at Five Star Ford Lewisville was a good one. Our team is committed to providing efficient service, and we appreciate your business. Reach Malcolm, Iliana, or me at 972-221-2900 any time you need vehicle advice. Thanks again, Andrea Ballard, General Manager

July 25, 2024

Iliana Davila did a good job of explaining the cars features and answering my questions. More

by jackie.walker.us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iliana Davila
Jul 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jackie, On behalf of Iliana and your Five Star Ford Lewisville sales team, thank you for the kind endorsement and your business. Don't hesitate to let us know if you have questions about your MINI at 972-221-2900. Your complete satisfaction remains our goal. Best regards, Andrea Ballard, General Manager

July 23, 2024

Malcom was amazing! He did everything in his power to keep my payments within a range I was comfortable with and made sure everything possible was taken care of. Honest More

by Eirenruth
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iliana, Marcus Anthony
Jul 23, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Eirenruth, Thank you for your purchase at Five Star Ford Lewisville! Malcolm and our staff want to make certain you enjoy your new vehicle. Be sure to reach out to us at 972-221-2900. We are here to share our advice. Best regards, Andrea Ballard, General Sales Manager