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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,320 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,320 reviews
October 31, 2023
Craig the service advisor very honest professional taken care of his customer he got everything on point with my F250SD inspection oil change parts replace. Thank you again a five star ford with a A+ team care of his customer he got everything on point with my F250SD inspection oil change parts replace. Thank you again a five star ford with a A+ team. And you car pool was excellent to. More
by chrisleeg
Employees Worked With
Bryan Craig Standfo
October 27, 2023
Our service writer Craig handed us in a professional manner, coached us on maintenance management ideas and helped us us our Ford benefits In coverage for the service. Strongly recommend this Five Star manner, coached us on maintenance management ideas and helped us us our Ford benefits In coverage for the service. Strongly recommend this Five Star location because of Craig 👍🙏🙏 More
by Jack
Employees Worked With
Craig
October 24, 2023
Ron is great at his job! ! Excellent work!! My expedition was fixed in a timely manner!! ! Excellent work!! My expedition was fixed in a timely manner!! More
by alicephillips88
Employees Worked With
October 18, 2023
Good clean customer service area. Bathrooms were clean and tidy. Comfy couches and and work areas available. I came in late afternoon and was treated quickly by one of service advisor Bathrooms were clean and tidy. Comfy couches and and work areas available. I came in late afternoon and was treated quickly by one of service advisors. Had a good discussion with him and knew exactly how long the repairs will take. It took a little longer than expected but I was satisfied. The charges were fair, no price gouging like others do. I drove out with a washed truck and problem fixed. Very Happy Customer!! More
by Sparkplug77
Employees Worked With
Craig Stanford
October 15, 2023
The best dealership experience that I have ever had or been involved in, and I have had plenty of vehicles. been involved in, and I have had plenty of vehicles. More
by mryerby
October 10, 2023
My service advisor, Carina, was extremely helpful. She did her best to get my car in and completed in a timely manner! Thank you to everyone, from the service department who worked on my car and also She did her best to get my car in and completed in a timely manner! Thank you to everyone, from the service department who worked on my car and also the driver that gave me a ride home on Monday. I bought my car at this dealership and will be happy to return for any service needed in the future! Thank you! More
by ttuteach86
Employees Worked With
Carina Thompson
October 09, 2023
Hugo was awesome. The whole experience was just quick and easy. Would definitely recommend 5 Star. The whole experience was just quick and easy. Would definitely recommend 5 Star. More
by jjennings@ntsurfaces
