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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,304 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,304 reviews
May 26, 2010
Tom did a great for me in purchasing a car for my son. He was very patient in answering all of our questions (including doing some additional research on very detailed questions which my son had). He rea He was very patient in answering all of our questions (including doing some additional research on very detailed questions which my son had). He realized we had done extensive research and once we were settled on the vehicle we wished to purchased, worked very hard to meet our budget. He presented the incentives available to us and worked to ensure the financing worked for us. I took delivery the next day, and after walking me through the various features and how key aspects of the car worked, I drove it home. A very smooth, efficient and friendly buying experience. I would most certainly recommend Tom to anyone wishing to purchase a new Ford vehicle in the Dallas/Fort Worth area. More
by garyi
May 25, 2010
Finally found an upfront salesman that did not play any games. Very professional and all around enjoyable person to be around. I really like how he used email more than the phone. Using email allows me t games. Very professional and all around enjoyable person to be around. I really like how he used email more than the phone. Using email allows me time to answer when I can and no pressure like over the phone. I can pretty much say Tom is the future of car salesmen. I told several of my friends/family about him and they will be working with him in the future. I already have one person working with him and they made a comment that they liked how Tom is hands off (no pressure) and just answering questions for now. By taking his time with the deal my brother feels more relaxed and open to buying a new truck. Where ever Tom is at that will be the place where I purchase my next car. More
by gschretter
May 25, 2010
My husband and I dealt with Tom Martin when we bought our Expedition. This was in February of 2010. Most sales people will have nothing to do with you once you buy the car, but not Tom. He is the one we g Expedition. This was in February of 2010. Most sales people will have nothing to do with you once you buy the car, but not Tom. He is the one we go to for all our needs regarding our vehicle! He never fails to make our new car and service experience an enjoyable one! He goes out of his way to make sure his customers are taken care of! Tom is most definitely an asset to Ford Country!! If Tom is there when we need to purchase again, you can guarantee that Ford Country is where we will make that purchase! More
by sblack75
March 27, 2008
Bad experience. Was told that I would receive a call within the day about approval and agreed price. The following evening I still had not received a phone call. SO I travelled (and purchased) at Glenn within the day about approval and agreed price. The following evening I still had not received a phone call. SO I travelled (and purchased) at Glenn Polk in Gainesville Tx. Great experience there. More
by dewayne
Employees Worked With
Dennis
