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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,320 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,320 reviews
December 14, 2023
Zach with great. Kept me in the loop of what was going on with my car Kept me in the loop of what was going on with my car More
by Karate-Kid-Garage
Employees Worked With
December 13, 2023
Johnathon Spence, my service advisor, did an excellent job of explaining my problem and the cause. job of explaining my problem and the cause. More
by Phil Hudson
December 09, 2023
I loved the text feature. Made it easy to communicate with service advisor and make payment. My car is driving good. Made it easy to communicate with service advisor and make payment. My car is driving good. More
by james25duhon@yahoo.com
Employees Worked With
December 08, 2023
Excellent team. Transparent and honest. Worked with multiple dealers looking for the F150 with features and color I wanted. Five Star delivered. Transparent and honest. Worked with multiple dealers looking for the F150 with features and color I wanted. Five Star delivered. More
by Wjoegarrett
Employees Worked With
Jakson Velasquez
December 07, 2023
Zach always go above and beyond in customer service! He is the ABSOLUTE BEST!! He keeps us well informed of the current service needs as well as what other services that may need to be performed next He is the ABSOLUTE BEST!! He keeps us well informed of the current service needs as well as what other services that may need to be performed next! More
by jenamayer
Employees Worked With
December 07, 2023
Ken and Sam Pack come thru again! Third purchase in 2 years. Such a quick and painless experience. The whole process was less than 2 hours. Ken and Sam Pack will continue to get my bu Third purchase in 2 years. Such a quick and painless experience. The whole process was less than 2 hours. Ken and Sam Pack will continue to get my business! More
by Randy Eide
December 04, 2023
I can’t say enough good things about the experience I had when purchasing a new vehicle from 5 Star Ford in Lewisville. From our salesperson David Dezuniga to Zack Perez the finance manager - their customer when purchasing a new vehicle from 5 Star Ford in Lewisville. From our salesperson David Dezuniga to Zack Perez the finance manager - their customer service was second to none. Unlike at other dealerships I had gone to first, there were no high pressure sales tactics - and the overall sales process was very efficient from start to finish. I would confidently recommend this dealership to anyone looking for a new or used vehicle, and will be coming back here exclusively based on today’s experience. Thank you again David and Nick, you guys were awesome! More
by DL
December 02, 2023
We worked with J. R. Ali. He is an industry veteran with a lot of knowledge about the car buying experience. He was courteous and worked hard to earn our business. R. Ali. He is an industry veteran with a lot of knowledge about the car buying experience. He was courteous and worked hard to earn our business. More
by MEHWF
