Sam Pack's Five Star Ford Lewisville

We went in with the Internet pricing printout of the new 2010 Explorer Sport Trac. Sandy was friendly, non-agressive, and made our visit pleasant. Although they did not allow enough for our trade-in, we p 2010 Explorer Sport Trac. Sandy was friendly, non-agressive, and made our visit pleasant. Although they did not allow enough for our trade-in, we purchased the vehicle without trade-in and feel we got a good deal. More

This entire transaction was a delight from start to finish. We had been searching locally and on the internet for 5 months with no success at finding the right ford vehicle at the right price. Within finish. We had been searching locally and on the internet for 5 months with no success at finding the right ford vehicle at the right price. Within minutes of arriving at Ford Country, two choices were found and it was easy to make our selection. Once purchased, we drove the new truck 1200 miles to return home in Michigan. The experience was so satisfactory that we are recommending our new friends at Ford Country to our four adult children and all our friends. More

Tom was so friendly and did a great job showing us on the fun things that my new 2011 Ford Explorer can do. I really appreciate him taking the time to walk me through a hands on experience with the Ford Syn fun things that my new 2011 Ford Explorer can do. I really appreciate him taking the time to walk me through a hands on experience with the Ford Sync, touchscreen and navigation system. Thanks Tom! More

I have to say Michael Bratcher is by far the best car I have to say Michael Bratcher is by far the best car salesman I have ever worked with. He tells it like it is. He goes the extra mile for the custom I have to say Michael Bratcher is by far the best car salesman I have ever worked with. He tells it like it is. He goes the extra mile for the customer. I actually had a little better deal at Bill Utter Ford but I did not like the Sales Person. Ron in the service Dept. did a wonderful job installing the Tonneau Cover on my new truck. Tom Andrews talked me into buying the Skylink and I'm glad I did. I got a good break on my insurance.... I'll be back next month to see Michael and buy a new Car. Thank You again.... Mike Kuli More

I am extremely please with my experience in purchasing a new vehicle through Sam pack Ford Country in Lewisville, TX. I had done a lot of shopping around at many of dealerships in the DFW area and there was new vehicle through Sam pack Ford Country in Lewisville, TX. I had done a lot of shopping around at many of dealerships in the DFW area and there was no one that was more friendly or helpful than Michael bratcher. He made what I expected to be a long and difficult experience a rather easy and enjoyable process. I will be sure to share my experience with all those that I can and will definitely look to do business with you all again in the future. Thank you! More

Best experience I have ever had when buying a new vehicle! So friendly and patient, especially when demonstrating all the new features, safety and "bell and whistles". My wife and I were completely vehicle! So friendly and patient, especially when demonstrating all the new features, safety and "bell and whistles". My wife and I were completely comfortable and well-informed whan we left. And, we love our new Explorer. More

From the time I called and ended up talking with the Sales Manager (David Ruiz), I was dealt with in a very fair, courteous and friendly manner. The staff were very professional and it seemed important Sales Manager (David Ruiz), I was dealt with in a very fair, courteous and friendly manner. The staff were very professional and it seemed important to them that the experience be positive. Pricing was clear and there was NO haggling required to meet my demands. David was very transparent and upfront with regard to the economics the dealership needed and I do not feel I left any money on the table. I was given great information regarding the vehicle choices and my questions were answered in a clear manner. The selection of vehicles from which I could choose was almost overwhelming and I did not feel as though I had to "settle". The team I worked with appeared to be genuinely concerned about getting me into the right vehicle and MY price, as opposed to pushing a vehicle at me. Allowing me to take a vehicle home overnight was very important. More

Tom first contacted me after an internet price inquiry through USAA's car buying service. His price matched the one quoted by USAA, which was pretty good. After working with him and his associate Eric, we through USAA's car buying service. His price matched the one quoted by USAA, which was pretty good. After working with him and his associate Eric, we were able to get the price of the car down even more to the point where I couldn't pass up the offer. He is also military friendly and no hassle- great to see in the car sales industry. More

I had a very pleasing experience dealing with Tom. I have purchased 3 Ford vehicles and this was my best experience to date. I had to make multiple trips to visit Tom due to my schedule and I never fel have purchased 3 Ford vehicles and this was my best experience to date. I had to make multiple trips to visit Tom due to my schedule and I never felt like I was pressured to do anything at any time. He was very personable and insightful about the features/pricing of the different truck models. He also did a great job setting up and explaining the "Sync" system to me. I would highly recommend Tom to any family/friends looking to purchase a new vehicle. More

Great to work with and eagar to help. We bought a 2011 Ford Edge. We were asking for specific options and color. The Staff took the time to listen and then conducted a search and found exactly the car we Ford Edge. We were asking for specific options and color. The Staff took the time to listen and then conducted a search and found exactly the car we wanted to buy. This is my second buy from Sam Pack and I intend buy my next auto from this company. I highly reccomend using them from any one looking for a good deal and excellent service. More