Sam Pack's Five Star Ford Lewisville

Tom took great care of us. When it comes time to get a new 150 I'll be headed his way. The only blemish on an otherwise great buying experience was getting iced and pushed into the extended warranty/finan new 150 I'll be headed his way. The only blemish on an otherwise great buying experience was getting iced and pushed into the extended warranty/financing discussion with Brook even though I made it clear I wasn't interested in either. The blame for this lies with the sales and financing teams. Don't let that sway you. Ford is making money for a reason. Great cars. North Country is selling cars for a reason. Tom Martin. More

Excellent customer service, no hassle pricing, timely communication and follow up. John was knowledgeable with the new truck and Ford was a big help with the trade-in. Looking forward to our next family communication and follow up. John was knowledgeable with the new truck and Ford was a big help with the trade-in. Looking forward to our next family purchase there. More

Already the second vehicle purchased from Tom Martin, this time we just negotiated over the telephone and I just came in to finalize the deal..... Guess what, if I will ever buy another car and Ford has this time we just negotiated over the telephone and I just came in to finalize the deal..... Guess what, if I will ever buy another car and Ford has a model that addresses my needs, I know where I will get it. More

This is our third purchase of a new Ford truck from Sam Pack's Ford Country in Lewisville. Couldn't have had a better experience dealing with them. We gladly recommend this dealship to anyone. Great fol Pack's Ford Country in Lewisville. Couldn't have had a better experience dealing with them. We gladly recommend this dealship to anyone. Great folks to work with from the time you are greeted at the door, until you drive out with your purchase!!! More

the experience was hassel free and easy.. no pressure and I got exactly what i wantewd in a vehicle. thanks for a great buying experience I got exactly what i wantewd in a vehicle. thanks for a great buying experience More

Through a laborious 4 month period we worked with Mr. Through a laborious 4 month period we worked with Mr. Dwight Starnes and had terrific service and solid advice and bought the truck that we wanted... Through a laborious 4 month period we worked with Mr. Dwight Starnes and had terrific service and solid advice and bought the truck that we wanted.... More

They went above and beyond to get the car we wanted at the price we needed it at. We had nearly given up on getting the car we wanted when another dealer said they couldnt do it. But Sam Pack was able to the price we needed it at. We had nearly given up on getting the car we wanted when another dealer said they couldnt do it. But Sam Pack was able to make it happen. I would highly recommend this dealer. More

Great Customer Service, Outstanding Communications thought out the entire process. As currently purchasing a 2011 Ford Explorer, stock has been limited. Tom kept open and excellent communications duri thought out the entire process. As currently purchasing a 2011 Ford Explorer, stock has been limited. Tom kept open and excellent communications during this process and wait time in the arrival of my vehicle at the dealership. Will defiantly recommend Tom; when our family/friends are looking for their next vehicle. Thank you! More

I have purchased five vehicles over the last five years and of all the sales people I have dealt with Greg has been by far the best. He went above and beyond to find the truck I custom built on the websit and of all the sales people I have dealt with Greg has been by far the best. He went above and beyond to find the truck I custom built on the website. He was great in dealing with my changing requests,keeping me informed, responding to my phone calls, and not pressuring to close the deal. Greg was more interested in getting me the best value truck that met my requirements than selling me the most expensive truck. I would definately return and buy a truck from Greg and FordCountry - Lewisville again. More

Already the 2nd vehicle I bought.... Appreciate the no-nonsens approach of giving me a great price without the "traditional" games. Just plain answers in either yes or no and none of this " I am on yo no-nonsens approach of giving me a great price without the "traditional" games. Just plain answers in either yes or no and none of this " I am on your side, I will see what I can do" time waster. So overall a good experience More