Sam Pack's Five Star Ford Lewisville

Jim Houghton was knowledgeable about Fiestas and did not pressure me to purchase one. He gave me a good price on the vehicle I purchased, and I was in and out of the dealership in 2 1/2 hours from the test pressure me to purchase one. He gave me a good price on the vehicle I purchased, and I was in and out of the dealership in 2 1/2 hours from the test drive to driving my new car off the lot. He showed me how to use the Sync system and offered to go over it again after I'd had the car for 2 weeks to ensure I understood how to use the features. He also arranged for me to use a loaner car while my car was in Service getting the windows tinted. More

The Sam Pack dealership was clean and the sales people were friendly. I called ahead to see if the car was there because it was difficult trying to find a 2011 Mustang GT. Art acknowledged the car was were friendly. I called ahead to see if the car was there because it was difficult trying to find a 2011 Mustang GT. Art acknowledged the car was there & he was very helpful in showing the car upon my arrival. The test drive went well along with the financing. I would say this was the easiest car purchase I have ever made. Art, along with the financing department placed me in a car that made me happy. I will definitely be back in a few years for another car or truck. More

I had an exceptional experience purchasing my new F-150. Dwight was an excellent sales rep. I inquired about the vehicle online and he promptly answered all questions. I then requested a test drive and th Dwight was an excellent sales rep. I inquired about the vehicle online and he promptly answered all questions. I then requested a test drive and this went very smoothly and while I did the test drive he had my trade in vehicle appraised. Throughout the negation process Dwight was very up front and answered all questions. When I went to pick up my vehicle, Dwight took the time and explained all my options and interior buttons. He also set up my cell phone on the synch system and we tested it. I am very pleased with my new truck. I look forward to many years of reliability. More

I totaled my vehicle on my way to visit my daughter in Dallas. I visited the dealership to see what deals they currently had and they made me a wonderful deal on a brand new 2010 F-150. I was in and out Dallas. I visited the dealership to see what deals they currently had and they made me a wonderful deal on a brand new 2010 F-150. I was in and out of the dealership in about an hour or so. The whole process was very quick and the folks at the dealership were extremely professional and friendly. I would not hesitate to drive from Mississippi to Dallas to buy my next vehicle. More

Good experience, very little hassle and no "high pressure" tactics. Dennis was excellant to work with, very informative and helpful. He offerred further assistance if required on any function of the pressure" tactics. Dennis was excellant to work with, very informative and helpful. He offerred further assistance if required on any function of the new vehicle includeing the Sync features. Dennis has also been very responsive in answering my emails or other requests. The only improvement that I would like to see is the amount of paperwork that has to be gone over and signed for a new vehicle purchase. That is somewhat excessive. All in all, a good experience and I would recommend Dennis and the dealership to my friends and associates. More

Working with Mr. Houghton was by far the best experience that I have ever had at any car dealership. We fealt no pressure and Mr. Houghton was very courteousy. He worked very hard to get us into the vehic that I have ever had at any car dealership. We fealt no pressure and Mr. Houghton was very courteousy. He worked very hard to get us into the vehicle that we wanted. I ill refer him to all my friends that are interested in purchasing a new Ford. More

Dwight Starnes and the entire group at Ford Country are business professionals. All the facts are presented, all the options discussed and a real caring of doing the right thing for the customer. The per business professionals. All the facts are presented, all the options discussed and a real caring of doing the right thing for the customer. The perfect buying experience using Dwight Starnes and Ford County Lewisville. John M. Hovis More

Best car buying experience to date. Tony and Jim worked wonders for me in sourcing my car from another dealership, finding additional discounts, taking care of a small paint/clear coat issue prior to deliv wonders for me in sourcing my car from another dealership, finding additional discounts, taking care of a small paint/clear coat issue prior to delivery, and even getting me a better finance rate than my Federal Credit Union could. Top notch dealership that has definitely earned all of my future Ford business. More

My wife and I were very satisfied with our interaction with our sales professional, Dwight Starnes. He managed to meld the highest degree of friendliness with obvious knowledge of every aspect of his pro with our sales professional, Dwight Starnes. He managed to meld the highest degree of friendliness with obvious knowledge of every aspect of his product(s). His work in finding the vehicle we wanted went well above what we had expected from anyone these days. We will certainly recommend Dwight to anyone we know is in the market for a car, and we congratulate Ford Country Lewisville on having hired such an outstanding gentleman. We also were very impressed with the young man in Finance who handled our closing, Keith (I'm sorry we don't have the last name). He handled our closing better than anyone ever has, with courtesy, efficiency, and expertise. Ford Country is lucky to have him in place as well. More

My experience with Ford Country, both past and present, has been nothing less than exemplary. Everyone I encountered, from the front desk, to the service cashier and all those employees in between, were c has been nothing less than exemplary. Everyone I encountered, from the front desk, to the service cashier and all those employees in between, were courteous and more than helpful. My sales person was the best, knowledgeable, and more than willing to do what he needed to assist me in my decision to buy from Sam Pack Ford of Lewisville. More