Sam Pack's Five Star Ford Lewisville

Very impressed with my sales person. Everyone worked really hard and for many hours to get me into the car I wanted. Will definitely be a repeat customer in the future. really hard and for many hours to get me into the car I wanted. Will definitely be a repeat customer in the future. More

This was the easiest car deal I have ever experienced. Dwight Starnes was a no pressure salesman who was straight forward and honest. Sam Packs delivered a great price on the vehicle and customer service Dwight Starnes was a no pressure salesman who was straight forward and honest. Sam Packs delivered a great price on the vehicle and customer service is top notch. More

I had a good buying experiance working with Art Starr,he was polite and informative on all of my questions and on the vehicle i was looking to purchace.He was able to get me the vehicle I wanted for the pri was polite and informative on all of my questions and on the vehicle i was looking to purchace.He was able to get me the vehicle I wanted for the price I wanted to pay. More

Nice dealership, easy people to work with. Great sales manager David Ruiz, he was very helpful in getting everything taken care of. Would recomend. To my friends. manager David Ruiz, he was very helpful in getting everything taken care of. Would recomend. To my friends. More

We came in to look at vehicles since the lease on our existing car was about to expire. Dennis worked with us. There was no pressure and he was very helpful and courteous. After looking at a number of ve existing car was about to expire. Dennis worked with us. There was no pressure and he was very helpful and courteous. After looking at a number of vehicles my wife decide that she liked the new explorer. We had been long time customers od auto flex leasing and I was originally intending to lease a new vehicle through them again. However, because of the friendly and courteous treatment we experienced by all members of the Ford Country team, and especially Dennis, we decid to lease the car from Ford Country. More

We were in the market for a new SUV for the last four months. We did our homework by going to other Dealerships, comparing prices ,selections, gas mileage. We test drove five other makes and realy like s months. We did our homework by going to other Dealerships, comparing prices ,selections, gas mileage. We test drove five other makes and realy like some and others we just walked away. Bottom line was the price. When we walked back into the Ford Dealership it was clear they were listing to our price and what we wanted in a SUV crossover. We decided on the Escape. Tom Martin took our wish list on what we were looking for in the vehical, and made it happen. Everyone we worked with or talked to made us feel like they were working for us and with us, unlike the other Dealerships we visited. We walked out with the SUV we wanted and the payment with in our budget. We will come back to Ford for future busness. More

Very focused, personable, Greg made sure sure my needs and wants were met. Everyone went out of their way to make sure I felt welcome and at home. They made the process easy. and wants were met. Everyone went out of their way to make sure I felt welcome and at home. They made the process easy. More

Greg was very friendly and courteous, meeting me at the entance several times when I visited the dealership. He answered or found answers to my questions and offered to help me with any questions I might entance several times when I visited the dealership. He answered or found answers to my questions and offered to help me with any questions I might have in the future. He made himself available outside his normal working hours to work with me and deliver the new vehicle as soon as possible. He went the extra mile when he located the vehicle I wanted at another dealership and personally retrieved it. More

Great people to work with..Will come back again..Love my pick up..Have heard over the years the reputation Sam Pack has both locally and within the Ford company. pick up..Have heard over the years the reputation Sam Pack has both locally and within the Ford company. More

Visits to a prior dealorship left us feeling like the salesman there really could not be bothered to seriously help two female customers. Granted it was 100 degrees outside but we left feeling like it w salesman there really could not be bothered to seriously help two female customers. Granted it was 100 degrees outside but we left feeling like it would be a cold day in h--- before we purchased from them. decided on Saturday to drive north on 35W until we found a Ford dealorship that welcomed us and took us seriously. Yea, Sam Pack! Everyone was great, even the folks who had to sit and listen to me talk endlessly when I came back to pick up my car. Nothing but positives things to say about all the sales team and the finance person, Brooke. Pat Spurlock More