Sam Pack's Five Star Ford Lewisville

The entire sales process was quick and easy. Sandy was very knowledgeable about the F150 and was wonderful to work with. No high pressure from him during the sales process or from finance during the pape very knowledgeable about the F150 and was wonderful to work with. No high pressure from him during the sales process or from finance during the paperwork. If fact the paperwork process took about 5 - 10 minutes and I was out the door with my new truck. I have bought seven new F150's since 1998 and have to say that this was the best deal, best salesperson and best dealership I have ever done business with. More

Let me share a little background on my personal situation. . . My previous vehicle was a 1995 Cadillac Deville named Pearl;, with 91,000 original miles and in great condition inside and out! I d situation. . . My previous vehicle was a 1995 Cadillac Deville named Pearl;, with 91,000 original miles and in great condition inside and out! I didn't have to buy a new vehicle. In fact, I had been putting off looking for a new car, basically trying to avoid the hassels that seem to come along with the buying process. Was I ever wrong! Tony and Tom were so knowledgeable, professional, accomodating, and patient with me -- it made me WANT TO BUY a vehicle from them! I test drove several vehicles and they went over all the vehicle features/technology. Even when I had trouble deciding on the color of the vehicle they parked the two side-by-side so that I could make my final decision! All I can say is if I would have known that buying a car could be such a pleasurable experience, I wouldn't have waited 16 years to do so! No, I am the owner of a new, beautiful, 2012 Ford Edge, named Miss Scarlet! More

I recently purchased a new Ford F-150 from Sam Pack’s Ford Country of Lewisville and have the following to pass on. My salesman Michael Bratcher has by far been the best salesman I have ever had the plea Ford Country of Lewisville and have the following to pass on. My salesman Michael Bratcher has by far been the best salesman I have ever had the pleasure dealing with when buying a new car. He was very helpful and courteous. Michael had all the answers to my questions and was prompt in the delivery of my new automobile. The finance department, Keith, was also helpful and I found him not to be aggressive on points, however he was quick to help me construct an extended warranty plan that fit my needs. In closing I am very pleased with the service I received from the staff at Sam Pack’s Country of Lewisville. More

Tom Martin was extremely helpful at all stages. Unlike certain other dealers in other dealerships I have met he worked very diligently and patiently on making a deal which I liked. Overall, I highly recom certain other dealers in other dealerships I have met he worked very diligently and patiently on making a deal which I liked. Overall, I highly recommend Tom's services. More

I cannot imagine a friendlier dealership to work with. I cannot imagine a friendlier dealership to work with. All the financing alternatives were clearly explained to me along with some good advice base I cannot imagine a friendlier dealership to work with. All the financing alternatives were clearly explained to me along with some good advice based on my needs and driving habits. The price was all worked out in advance. No haggle and very fair. When I came back to get my license plates a week later, they knew me by name when I walked in the front door. I will be back. More

This was my first experience buying a new car. I called and visited dealerships all over the DFW Metroplex and Wichita Falls, Texas. Not only did Michael Bratcher of Sam Pack's Ford Country of Lewisville and visited dealerships all over the DFW Metroplex and Wichita Falls, Texas. Not only did Michael Bratcher of Sam Pack's Ford Country of Lewisville give me the best price on the truck I was looking for, he also got it for me with more options than I had even requested. I was extremely pleased with the sale. Additionally, I was extremely pleased with the level of customer service Michael gave me and my wife. We were made to feel very comfortable by him and never pressured, even though I "walked away" from the truck originally. I would certainly recommend this dealership, and more explicitly, Michael Bratcher, to a friend looking for a new Ford. More

Dwight's low key approach and knowledge of the vehicle led to a buying experince that was tension free. After the purchase Dwight did a great tutorial on the operation of all the bells and whistles in a w led to a buying experince that was tension free. After the purchase Dwight did a great tutorial on the operation of all the bells and whistles in a way that even I can remember. Thanks again to Dwight and Paul. More