Sam Pack's Five Star Ford Lewisville

Tom Martin was extremely helpful at all stages. Unlike certain other dealers in other dealerships I have met he worked very diligently and patiently on making a deal which I liked. Overall, I highly recom certain other dealers in other dealerships I have met he worked very diligently and patiently on making a deal which I liked. Overall, I highly recommend Tom's services. More

I cannot imagine a friendlier dealership to work with. I cannot imagine a friendlier dealership to work with. All the financing alternatives were clearly explained to me along with some good advice base I cannot imagine a friendlier dealership to work with. All the financing alternatives were clearly explained to me along with some good advice based on my needs and driving habits. The price was all worked out in advance. No haggle and very fair. When I came back to get my license plates a week later, they knew me by name when I walked in the front door. I will be back. More

This was my first experience buying a new car. I called and visited dealerships all over the DFW Metroplex and Wichita Falls, Texas. Not only did Michael Bratcher of Sam Pack's Ford Country of Lewisville and visited dealerships all over the DFW Metroplex and Wichita Falls, Texas. Not only did Michael Bratcher of Sam Pack's Ford Country of Lewisville give me the best price on the truck I was looking for, he also got it for me with more options than I had even requested. I was extremely pleased with the sale. Additionally, I was extremely pleased with the level of customer service Michael gave me and my wife. We were made to feel very comfortable by him and never pressured, even though I "walked away" from the truck originally. I would certainly recommend this dealership, and more explicitly, Michael Bratcher, to a friend looking for a new Ford. More

Dwight's low key approach and knowledge of the vehicle led to a buying experince that was tension free. After the purchase Dwight did a great tutorial on the operation of all the bells and whistles in a w led to a buying experince that was tension free. After the purchase Dwight did a great tutorial on the operation of all the bells and whistles in a way that even I can remember. Thanks again to Dwight and Paul. More

Sandy was very helpful to work with me and my son (Air Force Cadet) to purchase my son's first truck. Since my son was in Colorado Springs during the whole process, the experience could have been difficu Force Cadet) to purchase my son's first truck. Since my son was in Colorado Springs during the whole process, the experience could have been difficult. Sandy made the experience easy! More

Recommending Sam Pack Ford Country is a "no-brainer" for me. The main reason I purchased from this dealer is the sales person, Michael Bratcher. He was friendly, was willing to work with "no-brainer" for me. The main reason I purchased from this dealer is the sales person, Michael Bratcher. He was friendly, was willing to work with me, answered phone calls and emails and made the entire experience easy and pleasant. It was like a breath of fresh air dealing with Mr. Bratcher. After leaving the dealership, I felt like I had made a new friend. I will return for my next purchase and will recommend this dealership to family and friends. More

Dwight was great to work with.He was no pressure and was very patient with me.This was the smoothest transaction I ever had buying a car.Tom Andrews was easy to work with too! I left very happy in my brand very patient with me.This was the smoothest transaction I ever had buying a car.Tom Andrews was easy to work with too! I left very happy in my brand new edge! More

the entire experience with your dealership was exellent!! starting with Greg to the gentalman (dont remember his name) General manager(I think), to the the lady at the finance department. I will gladly pass starting with Greg to the gentalman (dont remember his name) General manager(I think), to the the lady at the finance department. I will gladly pass the wonderful service that was given to me and my family while purchasing the expedition. Plus the service department when we returned to have the skylink installed. We are greatful that there is still a dealership out there that are there to help the customers and not just there for the profits that can be made. We were treated like people and not dollar signs. Thank You, The LeMaster and Sipriano Family More

Dealing with Michael Brachter and the team at Sam Pack of Lewisville was one of the most pleasant I've had in all my dealings with many dealerships. Michael was very busy but took the time to answer all my Lewisville was one of the most pleasant I've had in all my dealings with many dealerships. Michael was very busy but took the time to answer all my questions and make certain I had a great experience. I am now the proud owner of a 2012 Ford Edge. More

The service was okay the sales rep was friendly and very helpful thru the process, the only thing was that it took longer to clean the car than to finish the financing. helpful thru the process, the only thing was that it took longer to clean the car than to finish the financing. More