Sam Pack's Five Star Ford Lewisville

Greg did an excellent job taking time to thoroughly explain the functionality and features of the vehicle. He was very open and receptive to answering all of our questions and very customer service or explain the functionality and features of the vehicle. He was very open and receptive to answering all of our questions and very customer service oriented. More

I want to thank Art, Michael and Brooke for making purchasing a car such an enjoyable experience. Art was aware of what we were looking for in a vehicle and was patient with us as we went back and fo purchasing a car such an enjoyable experience. Art was aware of what we were looking for in a vehicle and was patient with us as we went back and forth between a fusion and taurus. More

I was impressed by the fact that both Dwight and Tony were able to go above and beyond my expectations as a potential car buyer. I drove several cars, asked tons of questions, and did not ever feel as I were able to go above and beyond my expectations as a potential car buyer. I drove several cars, asked tons of questions, and did not ever feel as I was getting "sold a car". They were inforamative and objective. They worked past closing time to get it done, and had it ready the next day for me just like promised. I also left an item in my trade in, called Dwight, and it was on his desk on Monday just like he said it would be. Tony was great, and made me feel like I was the most important thing in his day. I highly recommend the dealership to family and friends, and that is who recommended it to me. Thanks. Gregg Miller More

This is the sixth car I have bought from Sam Pack Lewisville. I trust them not to take advantage of me and help me find what I want. Other dealers have problems dealing with women, I am always treate Lewisville. I trust them not to take advantage of me and help me find what I want. Other dealers have problems dealing with women, I am always treated as a respected customer here. More

Response to my initial inquiry was within 24 hours, with a car to fill my requirements. Fair pricing, friendly employees in all facets of the purchase are highlights. Training and offer of further trainin a car to fill my requirements. Fair pricing, friendly employees in all facets of the purchase are highlights. Training and offer of further training any time was conducted. Great people to work with! More

Eric was able to source the exact 2012 Explorer that I was looking for and made it easy to go throught the new car process. was looking for and made it easy to go throught the new car process. More

Bought a certified expedition el limited, Really nice Bought a certified expedition el limited, Really nice suv for a good price John Gerarde was very nice and helpfull Overall great experience thank' Bought a certified expedition el limited, Really nice suv for a good price John Gerarde was very nice and helpfull Overall great experience thank's guys More

I was referred to Sam Packs and Salesperson, Tom Martin by a friend. She couldn't say enough great things about the Dealership as a whole and especially Tom. I have to agree that dealing with Sam Packs For by a friend. She couldn't say enough great things about the Dealership as a whole and especially Tom. I have to agree that dealing with Sam Packs Ford Country and Tom Martin was one of the smoothest, easiest car buying experiences I've ever had. Tom was very straight forward regarding price, trade in value and financing. The entire process was very quick and definitely worth the drive to Lewisville. I would recommend Sam Packs Ford Country and especially Tom Martin to anyone I know or anyone I didn't know for that matter! Both are great and both will give you an outstanding deal!!! More

A few descriptives:Tom Martin, as a representative of the A few descriptives:Tom Martin, as a representative of the dealer, represented me as well. I knew what I wanted when I arrived, and had an adver A few descriptives:Tom Martin, as a representative of the dealer, represented me as well. I knew what I wanted when I arrived, and had an advertisement for the current sale price. He was forthright, honest,friendly.I appreciate that he did not criticize other dealers or models. Once we agreed, the deal was accomplished efficiently. I felt no pressure.I appreciate Tom's patience and explanations, as a new vehicle purchase is not something I do often.I felt the ad in the paper was informative enough for me to understand the purchase price, and was motivated enough to consider a 4x4 over a 4x2, with the reduced price incentives.I felt like I got a good deal, and hope the dealership fared OK as well. Your website gets a thumb-up also, as it was easy to navigate and use. All in all, I was treated well and look forward to a continuing relationship. Thanks Tom and Ford Country-Lewisville. More