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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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We were treated very courteously from the moment we walked in to the dealership. Dennis showed us cars, options etc and then over the next few days searched for the color and options for the Explorer w walked in to the dealership. Dennis showed us cars, options etc and then over the next few days searched for the color and options for the Explorer we wanted. We went home with the car we wanted. More
Danny went above and beyond what was required to be sure I got the best car for me. Then after the sale he spent extra time helping me learn the sync system and get my old car back to my house. What a fin I got the best car for me. Then after the sale he spent extra time helping me learn the sync system and get my old car back to my house. What a fine young man! More
Mike Eden was extremely friendly and helpful! He listened to what I wanted and worked fast and efficiently to find exactly the right car. Paul DiBonaventura was also helpful in offering the best price possi to what I wanted and worked fast and efficiently to find exactly the right car. Paul DiBonaventura was also helpful in offering the best price possible for the car, ensuring I got every available discount and rebate. More
Sam Packs Ford Country made our purchase easy and enjoyable. The gave us the best price around and made it worth our time to drive from Edmond, OK to TX for the purchase. Regards, Cecil Woods enjoyable. The gave us the best price around and made it worth our time to drive from Edmond, OK to TX for the purchase. Regards, Cecil Woods More
The entire process too less than 5 hours start to finish. I was able to find the vehicle I was interested in on Friday night after the dealership had closed. I met Danny that night while he was finishing w I was able to find the vehicle I was interested in on Friday night after the dealership had closed. I met Danny that night while he was finishing with another customer and he said to call back Saturday morning at 830 and he would have some numbers for me. Next morning I called, and he had some tentative numbers. I told Danny I was wanting as close to final numbers as possible to include extended service and care packages, and what the "out the door" price per month would be through Ford Credit. 15 minutes later, he had the numbers. Impressed so far, I spoke with Tim about final financing and filled out a credit app online. All processing took place from the convinience of my home. Tim called with the absolute final numbers and I was on my way to pick up my new truck and trade in my dependable 12 year old F150. I was very impressed having purchased 3 vehicles prior with another nearby dealer with the staff at Sam Pack's Lewisville. there was no hassle, no pressure, and everything was explained clearly and concisely. More
Art was one of the best salesman we have ever worked with, very helpful,knowledgable,and caring, just really a great wonderful salesman. We would come back. with, very helpful,knowledgable,and caring, just really a great wonderful salesman. We would come back. More
PAINLESS PURCHASE, NO MUSS, NO FUSS, GOT WHAT I WANTED WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS V WHEN I WANTED IT WITH NO HASSLES OR ARGUMENTS. MICHAEL PROVIDED EXCELLENT CUSTOMER SERVICE IN ALL ASPECTS OF OUR INTERACTION. THE FINANCE REP WAS VERY HELPFUL, STRAIGHT-FORWARD, AND EXPEDITED OUR VISIT AS MUCH AS POSSIBLE WHIL EENSUREING WE HAD ALL THE NECESSARY INFORMATION AND ASSISTANCE WE COULD HOPE FOR. MARKED IMPROVEMENT FROM MY LAST VISIT SEVERAL YEARS AGO...AND VERY MUCH APPRECIATED. More
Many thanks the John Gerarde, Vanessa Avila(I purchased my previous vehicle from her), Brian (financing) and the whole team at Ford Country! This was the easiest and most enjoyable experience I've had with my previous vehicle from her), Brian (financing) and the whole team at Ford Country! This was the easiest and most enjoyable experience I've had with finding and purchasing a vehicle! After finding the truck I wanted on the internet, I called John and went to see and drive the truck - so much more convenient than looking at truck after truck on a dealer's lot! More
Our over all experience was very good. Dennis Gooding was extremely friendly and out-going. We were there to purchase a car for my daughter and one of specifications was that the car had to have a manual tra extremely friendly and out-going. We were there to purchase a car for my daughter and one of specifications was that the car had to have a manual transmission. We had settled on the Ford Focus and Dennis was willing to allow my daughter to drive the car even though she was still learning to drive a stick shift. After the test drive, we walked back into the show room and had a very pleasant discussion to find the right price. At the end of the day we went away with a new car and Dennis had made a sale. More