Sam Pack's Five Star Ford Lewisville

Many thanks the John Gerarde, Vanessa Avila(I purchased my previous vehicle from her), Brian (financing) and the whole team at Ford Country! This was the easiest and most enjoyable experience I've had with my previous vehicle from her), Brian (financing) and the whole team at Ford Country! This was the easiest and most enjoyable experience I've had with finding and purchasing a vehicle! After finding the truck I wanted on the internet, I called John and went to see and drive the truck - so much more convenient than looking at truck after truck on a dealer's lot! More

Our over all experience was very good. Dennis Gooding was extremely friendly and out-going. We were there to purchase a car for my daughter and one of specifications was that the car had to have a manual tra extremely friendly and out-going. We were there to purchase a car for my daughter and one of specifications was that the car had to have a manual transmission. We had settled on the Ford Focus and Dennis was willing to allow my daughter to drive the car even though she was still learning to drive a stick shift. After the test drive, we walked back into the show room and had a very pleasant discussion to find the right price. At the end of the day we went away with a new car and Dennis had made a sale. More

Dennis was great as usual! I have helped my dad buy several cars from Dennis so when it was time for me to buy we went to Dennis. He did'nt disappoint . We will send all our friends looking for a new c several cars from Dennis so when it was time for me to buy we went to Dennis. He did'nt disappoint . We will send all our friends looking for a new car to Dennis. Paul one of the new car managers was great a well! They didn't play games they were strait forward . Dennis's was great! As I said I will be sending all my friends in need of a new car his way! More

John was great about being prompt with a response to my web inquiry and was quick to get the car I was interested in off the lot pulled up to the front door. It was nice and cool and ready for my test dri web inquiry and was quick to get the car I was interested in off the lot pulled up to the front door. It was nice and cool and ready for my test drive. When I was ready to deal, John and the finance guy worked an acceptable deal and the entire process was the quickest I ever had, and I have purchased a lot of vehicles. Before I left in my new car, John gave me a tutorial of Sync and offered further assistance if needed in the future. Best experience I`ve had purchasing a vehicle. More

Tim the sales manager was a great help in getting me the new vehicle. He is great to work with and went above and beyond what was necessary to help get the deal done. new vehicle. He is great to work with and went above and beyond what was necessary to help get the deal done. More

I recently order my new 2013 Ford Mustang GT from Sam Pack's in Lewisville. I am very satisfied with the approach of the dealership. I did not feel pressured and greatly appreciated the fact that I only Pack's in Lewisville. I am very satisfied with the approach of the dealership. I did not feel pressured and greatly appreciated the fact that I only spoke with one person throughout the entire purchasing process. I didn't have to go through talking with the salesman so they can land me on the car. Then having to talk with the sales manager about price. The main reason I purchased from Sam Pack's is because Eric was my main and only contact. I also recommend Eric as a salesman. He was very attentive to my needs and was quick to respond to any questions I had. It was also fun to go through the ordering process with him. More

We purchased a F150 on 30 May and found that we did not like the navigation system. On 4 June, we returned to the dealership and spoke with our salesman, Dennis Gooding about our disappointment with the sy like the navigation system. On 4 June, we returned to the dealership and spoke with our salesman, Dennis Gooding about our disappointment with the system. Dennis found us another F150 with the navigation system we wanted. Dennis and his manager did everything they could to ensure that even though we had put 600 miles on the truck, we got as fair of a deal as possible. Dennis and his manager wanted us to be satisfied with our purchase, and I must say that I am very impressed with this dealership and have told everyone about them "jumping through hoops" to make sure we got what we wanted. I plan to purchase my next vehicle from them. Thanks, Tom & Corlis Haley More

I had a great experience as a Widow purchasing a new car for the first time without my spouse. I never felt any pressure and believe that I received a good deal. for the first time without my spouse. I never felt any pressure and believe that I received a good deal. More

I appreciate John working with me thru the internet and answering questions and then was ready for us when we arrived at the Dealership. He was very curtious to me and both of my sons. this was an enjoya answering questions and then was ready for us when we arrived at the Dealership. He was very curtious to me and both of my sons. this was an enjoyable experience and would recommend the dealership to my friends. More

This is my fourth Ford truck that I have purchased at this dealership and I have always had a great experience. Dwight and Sam Packs Ford Country have always treated me fairly. The only thing that was this dealership and I have always had a great experience. Dwight and Sam Packs Ford Country have always treated me fairly. The only thing that was less than perfect during this transaction, was the delay in detailing the vehicle, of which they seemed rushed and did not do a very good job. FYI - this survey is to difficult for the average person to complete, you need to simplify the process!!! More