Sam Pack's Five Star Ford Lewisville

Very Good Experience. Gunner took his time and was very knowledgeable of the vehicles and services offered at Ford. I would choose Ford again. Thanks! knowledgeable of the vehicles and services offered at Ford. I would choose Ford again. Thanks! More

Michael Bratcher was recommended to us by a former employee of Ford. We certainly appreciated his friendliness and service. We can see why he is a top salesman, he deserves recognition for job well do employee of Ford. We certainly appreciated his friendliness and service. We can see why he is a top salesman, he deserves recognition for job well done. Thank you, The Navarro Family More

Gave an excellent rating because it was my best car buying experience ever. I have bought several in my 67 years but this was the best salesman. He was knowledgeable and very efficient. Great experi buying experience ever. I have bought several in my 67 years but this was the best salesman. He was knowledgeable and very efficient. Great experience. More

We leased a 2013 Ford Fusion in January and we love the car. We were having some electrical and programming issues with the car and brought it back in twice. They could never fin the issue but the servic car. We were having some electrical and programming issues with the car and brought it back in twice. They could never fin the issue but the service is always great and sometimes these things happen. Well last week the car started freaking out, windows opening by themselves, radio turning on and off and then the car would not turn off. I called Joe and explained to him what was going on and he got us all taken care of. Never expected this from any car dealership except with a lease but he got us out f the current lease and out of the crazy car and put us in a new one which was a completely upgraded model with almost all the bells and whistles and a much smoother and comfortable ride. The car even looks better. I have been raving about Joe and that I will not buy another car from another dealership unless he no longer works their. Joe understands the customer and what they need and what they can afford and not what they want and cant afford. I tell everyone that Joe will not take them for a ride and only put them in one that is right for them. It has been a great pleasure to do business with Joe Medulla and Five Star Ford. My wife and I appreciate the attention to detail and our needs and just for being a great guy and honest. My kids also are in love with the new car so much as the do not want to ride in wife's Ford Edge anymore!! Thanks Joe and Five Star for making us part of the Ford Family. We are a Ford Family for life!! I also want to thank Jon Craig for handling all of the paperwork and making it easy for us and getting us out quickly to enjoy the car. Everyone involved was very professional and my wife and I appreciate it. More

Reto did an amazing job in explaining the features of every vehicle I was interested in. Very patient and worked with me to meet all my needs. The vehicle i purchased is a gem ! every vehicle I was interested in. Very patient and worked with me to meet all my needs. The vehicle i purchased is a gem ! More

I brought my 2011 Edge into the service department because the infotainment system was having a bad day. I left with a brand new 2014 Ford Explorer. Sunset Orange, a beautiful color. I did not have in because the infotainment system was having a bad day. I left with a brand new 2014 Ford Explorer. Sunset Orange, a beautiful color. I did not have intentions of buying a car that day. Usually I put months of research into that process. Danny met with me, showed me the Explorer. He and Rodrigo(in training) went over the vehicle options with me. Danny and Tony came up with an offer for my Edge I couldn't refuse, and I left with a new truck and big smile on my face. I will return to this dealership and buy from then again. Thanks guys for the addition to our family! More

Did an awesome job working on the price and finding the right car. Bought the car off the showroom floor with 4 miles after changing mind mid-way through, as I wanted to be the only person who drove it to right car. Bought the car off the showroom floor with 4 miles after changing mind mid-way through, as I wanted to be the only person who drove it to break it in. Wanted to just test drive one but the price was right! Got a great car and the right choice. Now let's see if I can keep it looking mint. More

Very knowledgeable and professional. Excellent job of getting me in and addressing my needs. Great attention to detail with these two gentlemen. Would recommend them and the dealership. getting me in and addressing my needs. Great attention to detail with these two gentlemen. Would recommend them and the dealership. More

Chase did a great job from the time I called him with my initial request until he handed me the keys for my new truck! I would definitely call Chase first if I decided to purchase another vehicle again. initial request until he handed me the keys for my new truck! I would definitely call Chase first if I decided to purchase another vehicle again. More