Sam Pack's Five Star Ford Lewisville

Amazing Experience I did not imagine walking in to buy a car with my situation. Xavier did everything possible to help get me the perfect car. He made everything easy br I did not imagine walking in to buy a car with my situation. Xavier did everything possible to help get me the perfect car. He made everything easy breezy for me and I had the best time at the dealership. I have to say he does an outstanding job with keeping his customers satisfied and comfortable. So good or bad credit, he's your guy ! I left the dealership so ecstatic ! More

Wonderful human being I didn't purchase a car but I had a blow out in front of the dealership. Chase went above and beyond anything I could've expected and did everything i I didn't purchase a car but I had a blow out in front of the dealership. Chase went above and beyond anything I could've expected and did everything in his power to help me get back on the road again. It was a situation that caused a lot of anxiety but with the help of Chase I was back on the road again! He was very kind and helpful and excepted nothing in return. He is truly a wonderful person. More

Taylor was amazing Working with Taylor Mundell was the easiest experience I have had buying a truck. Hands down the best at the dealership. He gives his sales career his Working with Taylor Mundell was the easiest experience I have had buying a truck. Hands down the best at the dealership. He gives his sales career his all and that is a hard trait to Find now days! Jerome in finance was awesome and helped get us in and out in record time And explained everything in detail. More

Best experience I've ever had A couple of weeks ago my mother and I went looking for an additional vehicle for her. We were very lucky to have Xavier as our salesperson. I've nev A couple of weeks ago my mother and I went looking for an additional vehicle for her. We were very lucky to have Xavier as our salesperson. I've never had a more pleasant experience buying a car. In my opinion he is the best car salesman ever, just by not being a salesman. He was never pushy and was helpful at all times. More

The easiest car buying experience ever. 90 min. in and out. After making just one phone call and explaining what I wanted and my price point, Kameron had several options for me. He did not try to put me in a t After making just one phone call and explaining what I wanted and my price point, Kameron had several options for me. He did not try to put me in a truck that was more than I needed, i explained to him very clearly what I wanted and he delivered exactly that. My suggestion to anyone who reads this review call Kameron at 469-451-9811 and expect an easy buying experience and tell them that Tim Smith sent you because they also have a great referral program. My favorite part of my buying experience is there was no pressure sells tactics at all in the sale of the vehicle or the finance department either. 10 out of 10 rating in my book. I will never go anywhere else. More

Highly Recommend Sam Pack's Five Star Dealer This was my first experience at Sam Pack's Five Star, and was so impressed with Casey's level of customer service, knowledge of the car industry, tena This was my first experience at Sam Pack's Five Star, and was so impressed with Casey's level of customer service, knowledge of the car industry, tenacity, due diligence, and patience to take the time to honestly get to know my specific needs -which was great rather than the typical experience of rush out-the-door or spend hours haggling. I left totally satisfied with my decision on what I bought, the price I paid, and the service. More

8 great experiances with customer service and selection! My family and I have always had amazing customer service and experience at Five Star Ford of Lewisville. We just recently bought our 8th car between o My family and I have always had amazing customer service and experience at Five Star Ford of Lewisville. We just recently bought our 8th car between our family from this dealer ship. Xavier Perez helped us this last go around. This time we experienced buying our 1st used vehicle. My husband and I were very skeptical about what kind of deal we were going to get to where we felt comfortable with. Xavier helped us reach that goal! We walked out of there happy. In general, everyone was super friendly, helpful, and courteous of our 2 year old running around! I can full heartedly recommend this dealership to anyone guarantying a great experience and selection of cars to choose from. More

Excellent Service and Integrity We visited Sam Pack's Five Star Ford a few days ago, in search of a replacement vehicle for the car our sons use to go to/from college. We met Xavier We visited Sam Pack's Five Star Ford a few days ago, in search of a replacement vehicle for the car our sons use to go to/from college. We met Xavier Perez, who is by far the most like-able and friendly guy I have ever met in a car dealership! He showed us the car we were interested in, as well as other options, and we decided to go with our first choice. He diligently worked with us to make it possible for us to purchase this car within the budget given to us by the insurance company, and for that, we are truly grateful. Xavier was a team-player for us in being able to obtain this car, and it was great to have such integrity and character by a young man who really cared about our family and our needs. Thank you Xavier and Sam Pack's Five Star Ford. I will recommend you to my friends and will come back when we are in need of a future vehicle. You are a blessing! More

Outstanding Service I have had nothing but exceptional service at this Ford dealer. Misty Moore took such great care of my wife and I that we wound up replacing BOTH of I have had nothing but exceptional service at this Ford dealer. Misty Moore took such great care of my wife and I that we wound up replacing BOTH of our current vehicles the same day. She was able to find us each the respective vehicle with the options and colors that we requested even though neither of them were in their inventory. The entire team was very helpful and patient and addressed our many specific needs and questions with thorough and caring answers/explanations. Jarrad walked us each through the new tech aspects of our vehicles explaining everything and helping us pair our phones to the vehicles. I can't say enough about this dealer. I have purchased Ford vehicles from 5 different dealers over my lifetime, and I can tell you that all my future Fords will be bought here! More

Fast, quick and easy Being our first time at this dealership I was iffy about it, but Xavier Perez, made my son's very first vehicle purchase the easiest I have experience Being our first time at this dealership I was iffy about it, but Xavier Perez, made my son's very first vehicle purchase the easiest I have experienced. He was friendly and easy to work with. I would definitely go back and buy any vehicles from here in the near future. Believe me, Xavier does what it takes to make it happen. He has very good customer service skills. I will definitely recommend him to my family and friends. More