Sam Pack's Five Star Ford Lewisville

Excellent sales rep The sales rep was courteous and knowledgeable about the vehicle that I was interested in purchasing. When we couldn't get to the numbers necessary for The sales rep was courteous and knowledgeable about the vehicle that I was interested in purchasing. When we couldn't get to the numbers necessary for the purchase of the vehicle, he quickly located a similar vehicle. He promptly fixed a small issue with the vehicle while I waited on paperwork. More

Improvement My car was passed around between service and the body shop for a month with nothing being done. At which point, Joe Filgo took control of my car. He f My car was passed around between service and the body shop for a month with nothing being done. At which point, Joe Filgo took control of my car. He frequently apologized and did all he could to make up for the first month. He even updated me weekly. If my experience was based on the first month, I would have rated it a zero. Based solely on Joe’s effort, it would be at least a four. More

A repeat customer and very happy with all services Excellent service! We have purchased four cars/ trucks from Micheal Bratcher. He is always organized and polite and very accommodating. We will alway Excellent service! We have purchased four cars/ trucks from Micheal Bratcher. He is always organized and polite and very accommodating. We will always buy our vehicles from him! More

Duanne May Once again I got the best experience of a lifetime at Five Star Ford in Lewisville, TX. Duanne May was my sales person. He did an absolutely outstan Once again I got the best experience of a lifetime at Five Star Ford in Lewisville, TX. Duanne May was my sales person. He did an absolutely outstanding job selling me a brand new 2018 Ford Fusion!! He fought hard for me to get my payments where I needed them and succeeded!!! Though he took the high risk and lost money on the commission from my sale he made sure everything was in place. Duanne went above and beyond and I couldn't be any happier. Duanne May was willing to sacrifice just to help me, and I hope he knows I am eternally thankful for the hard work. He should be commended and rewarded for his excellent work. Give this guy a raise or bonus or something, is my recommendation! He well deserves it!!! Thank you Duanne!!! You have no idea what it meant to me for the hard work you put in and sacrifices you made!!! I really and Truly from my heart, Thank you!!! You are a prime example of what a true salesman should be!!! His precious wife did an excellent job just coming over and sitting with us and talking to me and my Fiance while we waited. My name is Jason Langford and my Fiance is Leia Rodriguez. More

First Time Truck Owner Several months ago we recently purchased a Ford Escape from your dealership and was very happy with everything so we knew we needed to come back and v Several months ago we recently purchased a Ford Escape from your dealership and was very happy with everything so we knew we needed to come back and visit your lot again. Glad we did! Thank you for helping us thru the purchase of our 2nd vehicle. I just love the 2016 Ford F150 Sport pickup that my husband just purchased. Thank you Xavier Perez and Kenneth Burke for getting us such an awesome ride. As always you guy's rock! Theresa Miller More

Ford F150 Lariet We got what we wanted-a 2018 Ford F150 Lariet. We will recommend this dealership to friends and family and return to this dealership when the vehicle We got what we wanted-a 2018 Ford F150 Lariet. We will recommend this dealership to friends and family and return to this dealership when the vehicle needs to be serviced. More

Jerry Crider My entire experience with Jerry Crider was excellent from the start. No hassle, no pressure and he fought for the best deal for my new truck. Highly My entire experience with Jerry Crider was excellent from the start. No hassle, no pressure and he fought for the best deal for my new truck. Highly recommended. More

Great customer service Lincoln did a great job. Will return to purchase . Great attomphiser.very helpfully.staff very friendly Will send more people to the dealership and g Lincoln did a great job. Will return to purchase . Great attomphiser.very helpfully.staff very friendly Will send more people to the dealership and give good word on them. More

Happy Customer! Xavier was very responsive and helpful. He made sure all our questions were answered and was very professional and courteous. We were missing the seco Xavier was very responsive and helpful. He made sure all our questions were answered and was very professional and courteous. We were missing the secondary vehicle key but he tracked it down and had it shipped and expedited to us. We are very happy with our vehicle purchase and with the costomer service we received. More

Quick service and friendly staff I worked with Jerry Crider. My lease was up and I wanted to buy a new car. I am so happy with my purchase! Jerry helped me select exactly what I nee I worked with Jerry Crider. My lease was up and I wanted to buy a new car. I am so happy with my purchase! Jerry helped me select exactly what I needed from different aspects: price/look/specs. Everyone was very friendly and kind, I truly enjoyed my experience buying my new car! Thank you guys :) More