Sam Pack's Five Star Ford Lewisville

Paul Schroeder - Best of the Best! I would not allow my husband to buy me a Lincoln until I had checked to see if I could still have Paul as service manager. I trust him and value his a I would not allow my husband to buy me a Lincoln until I had checked to see if I could still have Paul as service manager. I trust him and value his attention to detail. If there were a 6 star rating I would give it to him!! More

Excellent customer service! Our salesman, Mr Jerry Crider, was very polite and very helpful. Concerned about our needs and wants. The whole dealership was very helpful and very f Our salesman, Mr Jerry Crider, was very polite and very helpful. Concerned about our needs and wants. The whole dealership was very helpful and very friendly. More

Fantastic Service Department!!! I've had my F450 serviced here (also purchased at Sam Pack's) for over 10 years. I've never been disappointed with the overall service experience at S I've had my F450 serviced here (also purchased at Sam Pack's) for over 10 years. I've never been disappointed with the overall service experience at Sam Pack Ford Lewisville. Paul Schroeder is the service advisor I've been working with since 2008. Paul has always treated me like I'm his only customer each time I visit. From scheduling a visit, estimating costs, time to repair and quality workmanship I can always count on Paul and the entire Service Department Team. I often refer family and friends to both Sales and Service at Sam Pack Lewisville. Everyone is friendly engaging and professional, a quality team. More

Taylor Munden Taylor gets a five star review from me! He is awesome!! He is very knowledgeable and helpful. Taylor made my trucking buying experience a pleasure. Taylor gets a five star review from me! He is awesome!! He is very knowledgeable and helpful. Taylor made my trucking buying experience a pleasure. More

First Ford Experience So my family decided to switch to Ford. We shopped around with different Ford dealerships since it was our first Ford and didn’t know what to expect So my family decided to switch to Ford. We shopped around with different Ford dealerships since it was our first Ford and didn’t know what to expect. Out of all the dealerships and sales people we dealt with Misty Moore and Five Star Ford Lewisville were the most courteous and professional out of all of them. We were never pressured into getting anything. Misty helped us find the vehicle we were looking for and was also very patient even though we had some unbelievable demands. She was always available to answer any questions and got back to us promptly with an answer. Would definitely look to Misty and Five Star Ford Lewisville when it is time to buy a new vehicle for us again. More

Leased a new For Taurus -Whole staff was friendly, efficient On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance Manger) I worked with were very thorough and efficient. I also got a great deal on the trade in for my 2004 Yukon, even though it needed alot of work. In addition to the three staff I directly worked with, I was also introduced to the Tech guy Jared Swoboda, as well as the General Manager Kerry Cardwell. They even Synced my phone before leaving the lot. I would highly recommend this particular dealership. More

Super patient and very caring of customers Eric was the man who sold me my 2012 Nissan Versa. He is the most patient and kindest soul I've encountered in a professional environment. Eric has be Eric was the man who sold me my 2012 Nissan Versa. He is the most patient and kindest soul I've encountered in a professional environment. Eric has been in the business for 11 years so he knows his stuff and is very good at simplifying things for first time car owners like myself. Eric and everyone else who has helped me through the process did an amazing job helping me understand everything that I needed to know. More

Friendly informative staff From the time we arrived till we signed the contract we found the staff to be easy to work with, knowledgeable and helpful. We received good answers t From the time we arrived till we signed the contract we found the staff to be easy to work with, knowledgeable and helpful. We received good answers to our questions and ended up with a price that was very fair. More

Helpful The service here was wonderful! Everyone was very nice and helpful and I would definetely recommend this dealership to anyone looking for a new or use The service here was wonderful! Everyone was very nice and helpful and I would definetely recommend this dealership to anyone looking for a new or used car. Thank you Sam Packs Five Star Ford! More

Sam Pack Pulled Through Shout out to the team! Dakota, John, Misty, and Justin provided are problem solvers. They collectively solved our problem without hassle. They came th Shout out to the team! Dakota, John, Misty, and Justin provided are problem solvers. They collectively solved our problem without hassle. They came through big time More