Sam Pack's Five Star Ford Lewisville

Great experience I worked with Tony and Joseph buying a GT350R and they made the experience not only enjoyable but went out of their way to help facilitate the purchas I worked with Tony and Joseph buying a GT350R and they made the experience not only enjoyable but went out of their way to help facilitate the purchase. Would highly recommend them to anyone looking to buy a new vehicle. More

Great Chase and Chase did a great job getting me in my new mustang! They worked very hard to get me where I needed to be! Chase and Chase did a great job getting me in my new mustang! They worked very hard to get me where I needed to be! More

Easiest and best my wife and i came in knowing what we wanted. We were immediately greeted by AJ who was very helpful and nice. i showed him the car i wanted and got r my wife and i came in knowing what we wanted. We were immediately greeted by AJ who was very helpful and nice. i showed him the car i wanted and got right on top of it. He pulled it up, showed us the ends and outs, took for a test drive, and right to paperwork. my whole experience was 2 hours from start to finish. everyone we talked to was very welcoming and helpful. More

Pleasant experience Ms. Beasley was an excellent rep. for Five Star Ford in Lewisville. She is very courteous, helpful, and did not apply any pressure to hurry a sale Ms. Beasley was an excellent rep. for Five Star Ford in Lewisville. She is very courteous, helpful, and did not apply any pressure to hurry a sale. Mr. Burdick explained every step of sales contract and other paperwork. I appreciated his help . More

Stay away from used sales. Spent over six months looking for the right used car - you know how it goes - no rental, no fleet, no major repairs or mechanical issues, etc. Though Spent over six months looking for the right used car - you know how it goes - no rental, no fleet, no major repairs or mechanical issues, etc. Thought I found my perfect baby at Five Star Ford Lewisville. When I took my car to a different dealer for my 20K maintenance, they asked me about my prior engine replacement. Needless to say, I WAS SHOCKED. But there it was in black and white on the Ford Motor Company's records. Same VIN. Same car. Five Star Ford Lewisville did not disclose the engine replacement to me. Maybe understandable if it hadn't been Five Star Ford Lewisville that originally sold the car, replaced the engine, and took it as a trade in shortly thereafter and before selling it to me. They obviously didn't report it to Carfax, but of course used the clean Carfax in refusing to come down to my offer price. In fact, when I asked to see the service record for the vehicle, they told me they couldn't give it to me because the service department was already closed. Shame on them for the misrepresentation and since telling me they have done nothing wrong. I didn't want to have to post this review, but you all need to know. More

Only employe who has been nice He reached out to us when we got their he saw us and asked if we needed help SUPER NICE best service EVER since we have been going there. Definitely w He reached out to us when we got their he saw us and asked if we needed help SUPER NICE best service EVER since we have been going there. Definitely will ask for him again More

Accommodating and thorough. Service Dept. is top notch and always able to take me when I don’t have an appointment and fix the problem and send me on my way. They let you know wh Service Dept. is top notch and always able to take me when I don’t have an appointment and fix the problem and send me on my way. They let you know what needs attention on your vehicle but never push you to get it done only what you think is necessary and what can wait til next time. Always a pleasure working with Paul! He always takes the best care of you and your vehicle! More

Greatest Salesperson Ever Took his time and work so hard on getting me into my perfect Ford Escape. A newer model with warranty. Good person to work with. Excellent experience. Took his time and work so hard on getting me into my perfect Ford Escape. A newer model with warranty. Good person to work with. Excellent experience. Will recommend John to everyone I know. Thank You so much. God Bless More

Excellent Staff and friendly service Worked with Kenneth and John which was awesome. Got us in a Ford Escape. The Crazy Cajun got a deal done that we could afford. John was so friendly an Worked with Kenneth and John which was awesome. Got us in a Ford Escape. The Crazy Cajun got a deal done that we could afford. John was so friendly and helpful thru the whole process. GOOD PEOPLE !!!! More

really fun. me and friend came up there to look at a 2011 ford ranger but when got there it sold that day so we went ahead and looked around more. and looked at t me and friend came up there to look at a 2011 ford ranger but when got there it sold that day so we went ahead and looked around more. and looked at two trucks and i fell in love with the lifted white ford f150. our sales person was the best i've ever had. had sense of humor, helped to our needs and was just plan fun to be around ( Charleene Beasley ). she made the wait and everything and test driving more fun than it normally is. so if you need help i would go to her. if i ever buy another ford i would like to do business with her. Gary was quick and fast on financial and covered it all and got me a monthly payment lower than what i asked plus he had a nice watch like me. After all it was done i also got to talking with Joseph on guns and that was great too overall a nice visits and nice people, i sadly did forget the manager than helped me out with it so i do apologize that i missed his name but he was also great guy i believe his name was Chase tho. overall five star is a great name for them. More