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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,302 reviews

February 10, 2019

Friendly, fast experience. Great visit. We Didn't spend all day at dealership like previous car buying experience. Quick and easy paperwork process, worked the deal for us. More

by Tabnbella
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Tabnbella, Thank you for recognizing Kenneth and his efforts to serve you efficiently. When questions arise about your new Ford's features or care do not hesitate to give Kenneth or me a call at 972-221-2900. We appreciate you, William Mills, General Sales Manager

February 09, 2019

Great Job Patsy did a Great job in putting me in the vehicle of my choice. Excellent communication with me prior to me coming in to purchase the vehicle. More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wasson, Patsy Dowdy
Feb 11, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Charles, on the purchase of your new Ford. Patsy or I am available at 972-221-2900 if you find you have additional questions about your SUV. Thank you for making Five Star Ford Lewisville your auto dealer. Take Care, William Mills, General Sales Manager

February 09, 2019

Great buying experience!! We have purchased three vehicles from Sam Packs Five Star Ford Lewisville, and the buying experience is always the very same, excellent. Our last two More

by Carl & Beverly Stricker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Swoboda, Tech Specialist, Eric Karban, Taylor Munden
Feb 11, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Mr. and Mrs. Stricker, Serving you both efficiently is our goal. Thank you for returning for another new Ford purchase. We value you and your business. Regards, William Mills, General Sales Manager

February 09, 2019

Good experience Your service is appreciated thanks very much for the help we are getting an escape and it was fast, and great deal for the year More

by Mary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burdick, Irving Melgarejo, William Mills
Feb 11, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Mary123, It is our pleasure to help you shop and purchase a new Ford. We would love to continue serving you with answers to any questions about the features or care of your SUV. Please stay in contact with us at 972-221-2900. Thank you, William Mills, General Sales Manager

February 08, 2019

Excellent Service Couldn't be happier with my experience at Five Star Ford! Love my purchase and was in and out quick! Will definitely be doing business with them in th More

by DGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Patton, Kyle Wasson
Feb 09, 2019 -

Sam Pack's Five Star Ford Lewisville responded

DGO, Our team was more than happy to help you find your quality truck. Thank you for shopping at Five Star Ford Lewisville and please let Whitney, Kyle or me know if questions of its features or care arise at 972-221-2900. Enjoy, William Mills, General Sales Manager

February 08, 2019

New truck buyer! I walked in just to look at a few trucks and after working with Hugo, drove out in a new truck. Very professional from when I first walked in all the More

by David1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Peralta-Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Wasson
Feb 08, 2019 -

Sam Pack's Five Star Ford Lewisville responded

David, It would be awesome to work with you and your wife on another vehicle purchase. In the meantime, enjoy your new Ford truck and please let us know if you would like to revisit its technology features or review the maintenance schedule at 972-221-2900. Thank you, William Mills, General Sales Manager

February 08, 2019

Patsy was the best ever!!!! After searching and searching for the right expedition I found one that was close to the one I was searching for at this dealership, and that’s when I More

by One happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Patsy Dowdy
Feb 09, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations on the purchase of your new Expedition! Your recognition of Patsy's efforts and Taylor's assistance is really appreciated. As you get familiar with your new Ford, please stay in touch with Patsy or me at 972-221-2900. In the meantime, enjoy your new ride! Thank you, William Mills, General Sales Manager

February 07, 2019

My first purchase They made my buying experience super easy, as a first time buyer i had been to many dealerships looking for the perfect truck at the right price fives More

by Trenton M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Bonnette
Feb 08, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Trenton, Congratulations on your first vehicle purchase! Thank you for recommending our dealership and sharing your shopping experience. We are available at 972-221-2900 when questions arise about the care of your truck. Enjoy, William Mills, General Sales Manager

February 07, 2019

Great Customer Service We found a vehicle on their website, called to verify that the car was still available, it was. so we drove from Rockwall, to go see it. we were about More

by sportedgebuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Jamess, Gary Burdick
Feb 08, 2019 -

Sam Pack's Five Star Ford Lewisville responded

sportedgebuyer, Thank you for returning for your pre-owned car purchase. Your business and recommendation are greatly appreciated. To continue serving you, please stay in touch if you have additional automotive needs. Take Care, William Mills, General Sales Manager, 972-221-2900

February 07, 2019

Amazing! With what started as a not so good approach, turned out to be a wonderful experience, Jerry and William really helped myself and my mother with the ri More

by PatrickL98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider, William Mills
Feb 08, 2019 -

Sam Pack's Five Star Ford Lewisville responded

PatrickL98, It is good to hear you and your mother are satisfied customers. We would like the opportunity to continue providing customer care and welcome your calls at 972-221-2900 if you have any additional questions about your purchase. Thank you for choosing Five Star Ford Lewisville. Regards, William Mills, General Sales Manager

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