Back

Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Contact Dealership

1144 N Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 2,302 reviews

February 26, 2019

Our experience at 5 star Ford On 2/16/19 my wife and I were out shopping for a new vehicle, and came across Five Star Ford. When we arriving that morning, we were greeted with a s More

by Kfosmoen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Bill Vaughn
Feb 27, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Kfosmoen, We are glad you and your wife found your way to Five Star Ford Lewisville. Thank you for sharing your experience with Bill and Taylor and we invite you to check back if you would like to review any of the features on your new truck. Enjoy, William Mills, General Sales Manager

February 26, 2019

Quick and easy Kenneth was great to work with. He helped me find a new truck and didn't waste my time trying to upsell me into something I wasn't in the market for. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Derek, Thank you for acknowledging Kenneth and his expertise with Ford products. Kenneth and I both welcome your calls at 972-221-2900 when you have questions about your new truck's technology or care. Regards, William Mills, General Sales Manager

February 26, 2019

5 stars for 5 star Ford! Great vehicle, at a great price, and great service! Thanks Hugo and Taylor! We love our new truck!! ?? We will definitely be back in the future! More

by Lindsay A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Peralta-Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name is Amber, in aftermarket parts., Taylor Munden
Feb 26, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Lindsay, Congratulations on the purchase of your new truck. It was the pleasure of our staff to help you get the right vehicle and we are here to continue serving you when questions arise. Thank you for shopping at Five Star Ford Lewisville, William Mills, General Sales Manager

February 26, 2019

Extremely nice people helped me buy a great used truck! Was in dire need of a great used truck, and had a great experience with Chase, Daryn, and Kyle. Truly the super team I needed in my time of need, and More

by mrburnett82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Baine, Kyle Wasson, Daryn Harkins
Feb 26, 2019 -

Sam Pack's Five Star Ford Lewisville responded

mrburnett82, We are here to serve! Thank you for shopping at Five Star Ford Lewisville and know that we appreciate your great feedback. Enjoy, William Mills, General Sales Manager

February 24, 2019

Overall experience Mr. Mills and Mr. Roberts were nice and polite. My issues with our visit was sent to Mr. Mills via email to address. This is my way of being polite an More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey, Matt Roberts, William Mills
February 24, 2019

Awesome Experince Our Salesman AJ was AWESOME. We came in on Monday told him our situation, he told us exactly what we needed. We called him back on Saturday with all h More

by Soccermom67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ McCollom
Feb 25, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Soccermom67, Congratulations on your vehicle purchase and thank you for working with AJ. You are a valued customer and we hope to work with you again for future auto needs. Regards, William Mills, General Sales Manager

February 23, 2019

F150 Platinum I looked at several Trucks around the metroplex and our choice came down to Grapevine Ford and Sam Pack in Lewisville. We met Matt Roberts at Sam Pack More

by gueddes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
Feb 25, 2019 -

Sam Pack's Five Star Ford Lewisville responded

gueddes, Thank you for taking the time to share your visit with Matt and we appreciate your purchase at Five Star Ford Lewisville. Stop by any time you would like to learn more about your new Ford's features. Enjoy, William Mills, General Sales Manager

February 23, 2019

New F150 This is my third truck from this dealership. They provide great service and have a very friendly staff. I will give them first shot at my business nex More

by Crowj09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Peralta-Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bonnette, Kyle Wasson
Feb 25, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Crowj09, We love being your go-to dealership. Congratulations on your purchase of another great Ford and Thank You for your return visit. We appreciate you, William Mills, General Sales Manager

February 23, 2019

Amazing experience I started out this day with expectations of getting a new car from another dealership, just to find out that I was lied to. I left that dealership and More

by Allison23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Munden
Feb 25, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Allison, We appreciate you stopping by Five Star Ford Lewisville and happy to hear we will see you again for future auto needs. Thank you for your kinds words and business. Enjoy, William Mills, General Sales Manager

February 22, 2019

Easiest purchase of a car I have ever made. I have purchased ten cars over the last 50 years, and I dislike the experience intensely. This is the first time I felt good when i left the showroom More

by knight
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey in sales
Feb 23, 2019 -

Sam Pack's Five Star Ford Lewisville responded

knight, Tom Andrews has provided awesome customer care for many years and we are happy you experienced his knowledge and service. Thank you for being our customer and please come by if you would like to go over any of the technology in your new Ford. Take Care, William Mills, General Sales Manager

...
139
...