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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,302 reviews

March 02, 2019

Awesome This dealership and all the staff did everything they could and was able to help me and my husband get a newer more dependable vehicle! Thank you sooo More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider, Gary Burdick
Mar 04, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Samantha, for choosing Five Star Ford Lewisville for your truck purchase. Jerry and I would like to continue serving you with answers to any technology or maintenance questions you may have. We value you and your business. Regards, William Mills, General Sales Manager

March 01, 2019

Paul Schroeder is service is very customer centric Great customer service. Paul Schroeder is very knowledgeable and customer centric. Most dealerships keep your vehicle for more than one day 5 star More

by Scott s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Schroeder
Mar 02, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Scott, Thank you for offering Paul a high rating for his expertise with the service of your vehicle. You are a valued customer at Five Star Ford Lewisville. Stay in touch with us at 972-221-2900. Regards, Mike Richardson, Service Director

March 01, 2019

Oustanding all the way around I visited many dealerships before buying at 5 Star Lewisville. Sales and finance staff were outstanding. The process was easy. I would recommend 5 Sta More

by Jharlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Patton, Gary Burdick
Mar 01, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Jharlowe, Welcome to Five Star Ford Lewisville! Our team is available to continue serving you at 972-221-2900. You and are business are appreciated. Congratulations on your new Ford purchase, William Mills, General Sales Manager

March 01, 2019

Easy to work with Irving is a very good salesman and knows all details. Very easy to work with and a 5 star experience. Totally would come back for future purchases. More

by Trevcow23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Burdick, Irving Melgarejo
Mar 02, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Trevcow23, Congratulations on your new Ford purchase. It would be our pleasure to help with all of your future auto needs. Please stay in touch with Irving or me at 972-221-2900. Thank you for choosing Five Star Ford Lewisville. Regards, William Mills, General Sales Manager

February 28, 2019

Honest, Upfront Saleteam Daryn Harkins was the only representative I dealt with, no checking with the manager and multiple offers. Received price online Wednesday, closed More

by Lou Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wasson, Kameron Allen, Daryn Harkins
Mar 01, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Lou Ram, Your feedback regarding your shopping experience with Daryn is appreciated. We are here to continue serving you after the sale and welcome your vehicle questions as they arise. Thank you for choosing Five Star Ford Lewisville, William Mills, General Sales Manager

February 28, 2019

I thought I might never own a car again Over the past three years I believe it was absolutely pointless and fruitless for me to even think about getting a car, but Joseph here at Sam pac fo More

by Lugiaxdoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Peralta-Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Bonnette, Taylor Munden
Mar 01, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Lugiaxdoo, Never say never when it comes to helping a customer into a new vehicle. Thank you for giving our team the opportunity to help you out. Stay in touch with future auto needs. Regards, William Mills, General Sales Manager

February 27, 2019

Excellent service by Five Star Ford of Lewisville I have been going to Five Star Fors of Lewisville for over 12 years. During that time, I’ve purchased three vehicles from them. All three vehicles h More

by Hawkeye53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Hensley , Charleene Beasley, Kyle Evans
Feb 28, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Hawkeye53, Your loyalty to both our sales and service departments does not go unnoticed. Thank you for making Five Star Ford Lewisville your auto dealer. Take Care, William Mills, General Sales Manager

February 27, 2019

Quick and Painless I had recently visited another dealership, but was brushed off because of my trade. I was disappointed because i thought i had found a great deal. The More

by F150forLife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Daryn Harkins
Feb 28, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Thank you for taking the time to share your shopping and buying experience. Congratulations on the purchase of your new Ford and please stay in touch if we can assist you in the future. Regards, William Mills, General Sales Manager

February 27, 2019

Great overall experience!! I was able to find a great car and the service was very great. Jerry Crider and Taylor Munden were able to get me into my new car at a reasonable pric More

by Zs1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider, Taylor Munden
Feb 28, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Zs1996, Our team does its best to help every customer drive away happy. Thank you for recognizing both Jerry and Taylor. You are a valued customer at Five Star Ford Lewisville. Regards, William Mills, General Sales Manager

February 27, 2019

Jerry Crider rocks!!! I was pleasantly surprised.My experience was really awesome,Jerry Crider was my salesman,he treated me as I was his friend he thoroughly showed me abo More

by Paul J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Crider
Feb 28, 2019 -

Sam Pack's Five Star Ford Lewisville responded

Paul, Jerry is a wealth of knowledge and he hopes to continue to serve you after the sale. Please let us know if you would like to revisit any of your new Ford's features making sure you are enjoying your truck to the fullest. Thank you for being our customer, William Mills, General Sales Manager

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