Sam Pack's Five Star Ford Lewisville

Night to Remember My experience with salesman, Casey Patton, was the most heart felt I have ever had in 30 years of buying/leasing new vehicles! I arrived at around 7:1 My experience with salesman, Casey Patton, was the most heart felt I have ever had in 30 years of buying/leasing new vehicles! I arrived at around 7:10 pm. With darkness looming and freezing rain falling all about, Casey greeted me at the door. He listened to my needs, and went to work. Within minutes he had found the exact car I was looking for on the back lot, personally walked out into the darkness of the night in the frigid temps, and within five minutes had the car parked up front with the heater going and Christian music playing on the radio. Casey already knew what I valued (God, time and family), as Kenneth Burke had shared with him from my previous purchases. One hour later, as he walked me safely to my vehicle that night, I was left with the words, "Be safe on your way home, and know that you're in good hands with Sam Packs!" Sale closed on Tuesday. Thank you so much Casey, Kenneth, Jared, Taylor and Beverly (you went above and beyond). ~Melanie More

Lease Buyout I have given Lewisville Five Star Ford 5 stars for the service given during my lease buyout. Charleen was great with explaining my options. Kyle was I have given Lewisville Five Star Ford 5 stars for the service given during my lease buyout. Charleen was great with explaining my options. Kyle was the best finance person I have encountered and Jared had awesome knowledge on the tech side. I thank all of them! P. Martin More

Great service I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, Tyler Munden and Tom Andrews who made sure the process was seamless. You guys have earned a customer for life. Thanks! More

Best dealership experience ever Jerry Crider and Gary Burdick(I think it’s his last name) we’re awesome!! Smoothest car buying experience I’ve ever had! I felt comfortable from the m Jerry Crider and Gary Burdick(I think it’s his last name) we’re awesome!! Smoothest car buying experience I’ve ever had! I felt comfortable from the moment I walked in! Great place to buy a truck!!! More

New car sales Everyone I dealt with was great. gave me great deal and worked with me on negative equity to get me in a new car instead of used car Everyone I dealt with was great. gave me great deal and worked with me on negative equity to get me in a new car instead of used car More

Fantastic!!!! Bill, Amberle & Taylor were very accommodating with every request. It was a pleasure working with all 3. I will recommend them to everyone interested Bill, Amberle & Taylor were very accommodating with every request. It was a pleasure working with all 3. I will recommend them to everyone interested in purchasing a new vehicle. Look forward to many years of doing business with Sam Pack Ford, Lewisville. Thanks! More

Trading out a lease I leased a car almost three years ago and was approaching the end of the contract. I stopped in just to see my options and Whitney worked with Tom to I leased a car almost three years ago and was approaching the end of the contract. I stopped in just to see my options and Whitney worked with Tom to get me a great deal on a new vehicle. I love my new Explorer. More

QSE (Quality Service Every Time) At Sam Pack’s Five Star Ford Lewisville you’re treated like family from the minute you walk through the door! These folks just get it! They value your At Sam Pack’s Five Star Ford Lewisville you’re treated like family from the minute you walk through the door! These folks just get it! They value your time, they listen to your needs and they have an amazing team (sales, finance, tech, service, and reception) that is unbeatable! How do we know? This was our third purchase from the dealership in five years! Kenneth, Irving, Kyle, Jared, Amberle, all of the other finance guys and the reception ladies, Austin and I want to send you a very heart felt thank you! This wasn’t a 5 star rated experience, it was a 10! More

Ragin Cajun The Ragin Cajun ( Kenneth ) and Taylor in finance really came through and were great to work with through the process. Professional, courteous, and a The Ragin Cajun ( Kenneth ) and Taylor in finance really came through and were great to work with through the process. Professional, courteous, and a great couple of guys. Thanks to them for making the experience easy. More

Get me a car Bill and his team helped me get in a car and i love it.He call to follow up to make sure everything wad going good with the car thanks Ford Bill and his team helped me get in a car and i love it.He call to follow up to make sure everything wad going good with the car thanks Ford More