Sam Pack's Five Star Ford Lewisville

Amazing customer service!! Ron and 5*Ford family have always been providing me and my family with an exceptional service since I purchased my Flex in 2012. Thank you for always Ron and 5*Ford family have always been providing me and my family with an exceptional service since I purchased my Flex in 2012. Thank you for always making me feel as part of this dealership family! More

Best dealership and service center Best dealership to purchase your car from. The service center is excellent. Our service advisor, Mr. Ron Romano is awesome. He has been our service Best dealership to purchase your car from. The service center is excellent. Our service advisor, Mr. Ron Romano is awesome. He has been our service advisor for many years and we are very happy with him taking care of our cars. Please recognize Mr. Ron Romano as an exceptional service advisor of Ford Company. More

Ron Romano as my Service Professional Ron has always approached his support of my service needs with total integrity and I trust him implicitly wth all my three Fords. I purchased a 2014 Ron has always approached his support of my service needs with total integrity and I trust him implicitly wth all my three Fords. I purchased a 2014 Expedition from Five Star Ford from a different dealership a couple of years ago because they had the specific used Expedition I was looking for. Ron has done all the service work on this vehicle and on multiple occassions in the past few months, he was able to personally resolve my technical issues in the driveway doing the work himself. Please recognize Ron as he is an outstanding employee for Five Star Ford in Lewisville. More

Service Department Paul Schroeder was very responsive to my needs and had the work completed sooner than I had expected. Paul explained the repairs and maintenance done Paul Schroeder was very responsive to my needs and had the work completed sooner than I had expected. Paul explained the repairs and maintenance done and answered all questions I had to make me fully aware of service provided. More

Worker Ron Romano was very pleasant and explained everything to me and explained my options. my experience was far better than other dealers I have visited. Ron Romano was very pleasant and explained everything to me and explained my options. my experience was far better than other dealers I have visited. Thank you More

‘‘This experience was smooth as always I have used Paul as a service advisor for years and this experience was smooth as always. Well notified of everything going on with no surprises. I have used Paul as a service advisor for years and this experience was smooth as always. Well notified of everything going on with no surprises. More

Help with accessories Helped by Christopher Krause, who went out of his way when he did not have to. Definately not the typical pejorative experience. Thank you Christopher Helped by Christopher Krause, who went out of his way when he did not have to. Definately not the typical pejorative experience. Thank you Christopher! More

Pleased We have had and still have many Fords in our family. I never hesitate to take them to 5 Star Ford for service and other needs. I’ve always received We have had and still have many Fords in our family. I never hesitate to take them to 5 Star Ford for service and other needs. I’ve always received great service and Paul always takes great care of me. More

Awesome experience, great customer service. I have been a customer for many years, always a great experience, they get you in and out quickly, my car was washed in and out and never looked bette I have been a customer for many years, always a great experience, they get you in and out quickly, my car was washed in and out and never looked better. Service dept, very professional and knowledgeable, great experience every visit. Thank you. More

Awesome service Bought my mustang, the customer service is awesome. Kameron did a good job in getting me the correct price. The sales consultant Jerry is so friendl Bought my mustang, the customer service is awesome. Kameron did a good job in getting me the correct price. The sales consultant Jerry is so friendly and funny. He even called my insurance company to add my new car, updated my ford app on my phone. Had a very good experience working with Jerry and I wish I could buy a new car every month from him. More