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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
October 26, 2021
My service experiences with this dealership have been good to very good. Service advisor Zach Nixon is the best. good to very good. Service advisor Zach Nixon is the best. More
by edaycock
Employees Worked With
October 26, 2021
I had an appointment to have the oil changed and the tires rotated. At the dealership, the service advisor was courteous and helpful, and the work was done promptly. tires rotated. At the dealership, the service advisor was courteous and helpful, and the work was done promptly. More
by John
Employees Worked With
Pete York
October 26, 2021
It is very nice with friendly people in service department and check out , and keeps one well informed of what’s going on department and check out , and keeps one well informed of what’s going on More
by candledeacon
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
October 25, 2021
Very good service Dept. Friendly and reasonably priced. Completed work as scheduled. I am very satisfied Completed work as scheduled. I am very satisfied More
by Dwi059
Employees Worked With
October 25, 2021
Five Star Ford is amazing, always helpful, knowledgeable and fun friendly family environment, awesome! Cool and fun friendly family environment, awesome! Cool More
by Bazooka Joe
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
October 24, 2021
The reason I buy and maintain my trucks here are the people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked tog people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked together to make that happen in one morning as they both know my schedule. Thanks More
by Robertwillontaylor
Employees Worked With
October 23, 2021
Paul Schroeder is absolutely great to work with.Paul Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My f Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My family all uses 5 Star Lewisville service department.for over 21 years. Sales managers come and go but the Service stays the same (GREAT SEVICE). You can tell that I like the Service Department. Count me a satisfied customer… More
by dalelandrews
Employees Worked With
Paul Schroeder
October 22, 2021
Annette was very helpful and kept me up to date on my vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service. vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service. More
by Luis Saravia
Employees Worked With
Annette Congrove, Paul Sears
October 21, 2021
Customer Service consultant Ron Romano was very polite and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack' and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack's Ford Lewisville. More
by MrGarza
Employees Worked With
October 21, 2021
The truck is in my bosses name. But I have to say Ron Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed More
by Whawheezy77
Employees Worked With
