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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,322 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,322 reviews
November 20, 2021
Our visit went great all because of pete york he really helped me and my family out to get us in and out of there in good timing and was all around very helpful to us I will be coming back for future sevic helped me and my family out to get us in and out of there in good timing and was all around very helpful to us I will be coming back for future sevices to my truck. All thanks to pete york in service More
by caylebschindler98
Employees Worked With
Pete York 5 stars
November 19, 2021
Usually I am not one to take my vehicle to the dealership for maintenance, but at this particular dealership I believe I will be back more in the future. Very knowledgeable, professional, and have one of the for maintenance, but at this particular dealership I believe I will be back more in the future. Very knowledgeable, professional, and have one of the best complementary car washes you can get! Everything was straight forward, they took care of exactly what I wanted done and didn’t try to sell me on extra services. Definitely recommend More
by Matt H.
Employees Worked With
Pete York
November 17, 2021
Have been dealing with this dealership since 1997, and have always enjoyed sales and services. have always enjoyed sales and services. More
by Rcsc28
November 17, 2021
We decided to give Sam Pack Ford service department a try after years of poor communication with another Ford dealership service department. We had constant communication through out the service appointment. after years of poor communication with another Ford dealership service department. We had constant communication through out the service appointment. We greatly appreciate the communication!! More
by J040970
Employees Worked With
November 16, 2021
I had tried getting in for a service at other I had tried getting in for a service at other dealerships just to get there at my appointment time mid day, just to be told it wouldn’t be finished I had tried getting in for a service at other dealerships just to get there at my appointment time mid day, just to be told it wouldn’t be finished till the next day. I made an appointment at Five Star in Lewisville and was taken in straight away and finished within an hour. Oil/filter change, tire rotation and fluid check. Service advisor was very friendly and helpful. I will return as well as recommended them to multiple coworkers that have been dealing with the same issue. More
by Boclaytor
Employees Worked With
Pete, York
November 15, 2021
Love this place. They work like a team. They are very nice, friendly, and professional. nice, friendly, and professional. More
by Lily Louviere
