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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,302 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,302 reviews
November 13, 2021
Annette was very helpful in guiding me through my options regarding the needed repairs. She kept in contact with me by text, which is much more convenient than a phone call. She also put me in touch with som regarding the needed repairs. She kept in contact with me by text, which is much more convenient than a phone call. She also put me in touch with someone at the dealership to discuss buying an extended warranty. Five Star has really improved their customer service experience. More
by Dmanley
Employees Worked With
Daniel Flores, Annette Congrove
November 13, 2021
Annette was wonderful to work with. My vehicle was inspected, cleaned, and I was back on the road in no time. Thank You to everyone in the Service Department inspected, cleaned, and I was back on the road in no time. Thank You to everyone in the Service Department More
by DH
Employees Worked With
Annette Congrove
November 12, 2021
If your looking for a great Ford dealership go to Five Star Ford Lewisville their service is fabulous!! Star Ford Lewisville their service is fabulous!! More
by Mlevenick
Employees Worked With
November 12, 2021
The service department has been professional and a pleasure to deal with. My service contact, Annette, could not have been any nicer and she did everything in her power to get the car in and out quick pleasure to deal with. My service contact, Annette, could not have been any nicer and she did everything in her power to get the car in and out quickly and efficiently. Give her a raise! More
by mhcohan
Employees Worked With
Annette Congrove
November 12, 2021
They are fast and thorough with attention to detail. They are sensitive to the needs of their clients who make their money with their trucks and can't afford to be without it for long. All in all great depen are sensitive to the needs of their clients who make their money with their trucks and can't afford to be without it for long. All in all great dependable service. More
by chad
Employees Worked With
Paul Schroeder
November 11, 2021
Paul has been my service advisor since my moving back to Dallas almost 6 years ago. During that time, he has never failed to go above and beyond to meet my needs. Oil changes and tire rotations aside, when Dallas almost 6 years ago. During that time, he has never failed to go above and beyond to meet my needs. Oil changes and tire rotations aside, when something major has arisen, it has always been handled in a timely and efficient manner. More
by barryburkhardt
Employees Worked With
Paul Schroeder
