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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,280 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,280 reviews
January 08, 2022
Fast and good service . Everybody is very nice , took care of me very quickly. Will be coming back for future services care of me very quickly. Will be coming back for future services More
by Jose Zamora
Employees Worked With
Helpful January 08, 2022
We have always received excellent service from Sam Pack Ford, Lewisville TX. We believe it is due to the knowledgeable, courteous employees that Sam Pack hires like our Service Advisor, Ray Raymono! Ray Ford, Lewisville TX. We believe it is due to the knowledgeable, courteous employees that Sam Pack hires like our Service Advisor, Ray Raymono! Ray goes the extra mile to ensure that customers receive excellent service & keeps customers updated & our service needs have always occurred in a timely manner per dates promised! More
by cherrycarter1
January 07, 2022
Ron Romano took good care of my service needs—The Works package on my 2020 Ford Escape package on my 2020 Ford Escape More
by txleaf
Employees Worked With
January 06, 2022
Great overall communication; actually felt like a customer that comes first. Knew what was going on at all times and upfront with me on schedule. Just a huge relief based on other Ford Dealerships I customer that comes first. Knew what was going on at all times and upfront with me on schedule. Just a huge relief based on other Ford Dealerships I was using. Now I drive further to take my Ford vehicles here. More
by hardtland
Employees Worked With
Annette Congrove
January 06, 2022
Easy scheduling, courteous service, professional workmanship. Zach was a great service advisor as usual. I only use this dealership for servicing my Ford. workmanship. Zach was a great service advisor as usual. I only use this dealership for servicing my Ford. More
by Rcase0512
Employees Worked With
January 05, 2022
This location was super quick and easy when it came to fixing my car. thank y’all so much for making this easy on me! will come here again for sure ! fixing my car. thank y’all so much for making this easy on me! will come here again for sure ! More
by YoMama9
Employees Worked With
January 05, 2022
Another five star dealership would not schedule an appointment, without calling me back, and then did not call. Yours was responsive to my service needs when I called. Thank you for good service. appointment, without calling me back, and then did not call. Yours was responsive to my service needs when I called. Thank you for good service. More
by Tow it
Employees Worked With
Pete York
January 05, 2022
Paul Schroeder did a great job as always in obtaining the new tires I wanted even with the delay due to the pandemic and the ability to get products. new tires I wanted even with the delay due to the pandemic and the ability to get products. More
by Pamsheridan
Employees Worked With
Paul Schroeder
