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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,279 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,279 reviews
January 19, 2022
I really appreciate Ron, Annette, and the staff for keeping me informed on the process and progress of the vehicle. The shuttle guys, Luis and Matt, were friendly and safe drivers. keeping me informed on the process and progress of the vehicle. The shuttle guys, Luis and Matt, were friendly and safe drivers. More
by bellmelissa88
Helpful January 18, 2022
Great service and very good at keeping customer updated. Zach Nixon is the best service rep in the business. Zach Nixon is the best service rep in the business. More
by Steve.berthold
Employees Worked With
January 17, 2022
Pete was extremely helpful when I brought my car in for service. Listened and addressed all my questions. service. Listened and addressed all my questions. More
by Crosswin
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
January 17, 2022
Great customer service. Everyone I spoke to or dealt with were wonderful. I was kept well informed on the status of my car. were wonderful. I was kept well informed on the status of my car. More
by lcrow3
Employees Worked With
January 14, 2022
I stopped by with a screw in my tire that couldn’t be repaired. Pete York checked and I qualified for a brand new tire. He called me as soon as it was ready and I was in and out in 30 min. repaired. Pete York checked and I qualified for a brand new tire. He called me as soon as it was ready and I was in and out in 30 min. More
by kc0949
Employees Worked With
Pete York
January 13, 2022
Five star ford has always provided excellent service. We have a 2014 Ford Taurus which is in excellent shape because of Five Star Ford. Great Dealership !!! have a 2014 Ford Taurus which is in excellent shape because of Five Star Ford. Great Dealership !!! More
by Jack_storm
January 13, 2022
I received excellent service. Everyone made me feel very special. Paul was kind, professional and knowledgeable. special. Paul was kind, professional and knowledgeable. More
by Kitty
January 13, 2022
Excellent staff in the service department at 5 Star Ford. I am very happy to keep all future business at this dealership. I am very happy to keep all future business at this dealership. More
by mcrageous2
Employees Worked With
Other Employees :
Pete in Service department. , Paul Schroeder, Annette Congrove, Paul Sears
January 12, 2022
I purchased my car there and I have it serviced there The service techs are very friendly and helpful I am very pleased Will most likely purchase my next vehicle there The service techs are very friendly and helpful I am very pleased Will most likely purchase my next vehicle there More
by Eddie Dee
Employees Worked With
Pete
