Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,322 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,322 reviews
February 19, 2022
Buying my car was a nice experience and all the people involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with! involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with! More
by MarshaC
Employees Worked With
February 17, 2022
Sam Pack’s Five Star Ford Lewisville rates 10 stars with me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go th me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go the distance to take my business to the best! Zach Nixon is hands down the best service rep I have ever worked with. He knows me, he knows my car and he works to make sure it operates perfectly. More
by Deb
February 16, 2022
Paul Schroeder’s determination to locate an intermittent problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership More
by Bill
Employees Worked With
Paul Schroeder, Annette Congrove
February 16, 2022
This is a five star dealer. And five Star people. Zack has always found a way to fix this old thunderbird. And five Star people. Zack has always found a way to fix this old thunderbird. More
by Hannibal195520
Employees Worked With
February 16, 2022
Best experience I've ever had at a dealership. EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold my car to your dealership and will be purchasing a new one from you all in a few months. More
by awallace0087
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
February 16, 2022
The service is definitely a 5 star. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. More
by peteyork
Employees Worked With
Other Employees :
Pete york, Paul Schroeder, Annette Congrove, Paul Sears
February 15, 2022
The team member that helped me was ver nice and made sure that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! More
by erica.rutherford23
Employees Worked With
Tim Lowery
February 14, 2022
Very friendly and helpful. Took there time with me and answered all my questions. Service was fast and done right. Took there time with me and answered all my questions. Service was fast and done right. More
by Tomtrain
Employees Worked With
