Sam Pack's Five Star Ford Lewisville

Ive bought multiple vehicles from here and never had a bad experience. The Perez brothers have always taken great care of me. The dealer market definitely needs more people like them bad experience. The Perez brothers have always taken great care of me. The dealer market definitely needs more people like them More

Xavier answered all my questions no matter how silly they were. Very professional I will always come back to see Xavier. He is a hard worker that deserves a raise not to mention he represents the Sam pack br were. Very professional I will always come back to see Xavier. He is a hard worker that deserves a raise not to mention he represents the Sam pack brand well! More

Would I recommend this dealership, I don't know today if I would. In the past I thought they were one on the best dealerships for sales and service. I can certainly tell you the service department needs a l I would. In the past I thought they were one on the best dealerships for sales and service. I can certainly tell you the service department needs a lot of improvement. It seems they now want to sell all the upgrades and service work that than can talk you into. Recently had my 2018 King Ranch services there and they tried to sell me everything from new lug nuts to oil pan gasket. Said the gasket needed replaced on the oil pan (large leak) there has never been a drop of oil under my truck or in the driveway. Wanted the cooling system check for a possible leak, it was not checked. There wasn't even a new service sticker applied to my truck. for whatever reason they don't seem to be able to keep service staff. Always different service writers and technicians. I have purchased my trucks from this dealership 2014 Platinum and 2018 King Ranch. I will probably be driving a little farther north to Bill Utter in the future. More

Xavier made the entire buying process easy. Usually it is a stressful event for me, but not at Five Star Ford in Lewisville. Xavier was informative, responsive, and helped me secure the bes Usually it is a stressful event for me, but not at Five Star Ford in Lewisville. Xavier was informative, responsive, and helped me secure the best deal without being pushy. I cannot say the same for other dealerships that I visited. More

Ask for Hugo Perlata-Bustos! Genuine, no-pressure and does what he says he’ll do! Highly recommend!! Genuine, no-pressure and does what he says he’ll do! Highly recommend!! More

Great service. Kept working with us trying to get us the best deal with the best car Kept working with us trying to get us the best deal with the best car More

Xavier and Zack were very helpful with getting my trade in and purchase of a new ford 150 done quick and easy! Thank you both! in and purchase of a new ford 150 done quick and easy! Thank you both! More

Malcolm helped me with my truck on Black Friday. . His performance along with the sales team was very impressive considering it was one of their busier days of the year.. Really appreciate yall!! . His performance along with the sales team was very impressive considering it was one of their busier days of the year.. Really appreciate yall!! More

Iliana provided me great customer service throughout the entire buying process! Great service, environment and overall experience as a first time buyer! entire buying process! Great service, environment and overall experience as a first time buyer! More

This is the 3rd care I have bought from this dealership and I am walking out with exactly what I want. Iliana Davila paid attention to my needs and my wants and came through! I am excited about my new Bron and I am walking out with exactly what I want. Iliana Davila paid attention to my needs and my wants and came through! I am excited about my new Bronco! More