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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,309 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,309 reviews

November 27, 2024

Great customer service! We had an easy and comfortable selling experience. If we're ever back in the DFW area, we'll be purchasing a vehicle from Five Star Ford. More

by reahannadonohue
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Reahanna, Thank you for shopping at Five Star Ford Lewisville. We are excited to help you enjoy your purchase. Stop by or call 972-221-2900 should you have technical or care questions. Let us know when you need our advice. Congratulations! Take care, Andrea Ballard, General Manager

November 27, 2024

Kenneth (Mr. Ragin Cajun) has always always taken the best care of our family! Thank you for ensuring each purchase is smooth. We appreciate you more than you k More

by nichimac24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Albasha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakson Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, nichimac24, for taking the time to recognize so many of the Five Star Ford Lewisville staff. Customer satisfaction is a priority and we remain available at 972-221-2900 for questions about your new Ford. We are excited to help you enjoy your ride. Congratulations! Best regards, Andrea Ballard, General Manager

November 27, 2024

Kenneth was awesome and has always been really helpful for my family for years and many years to come More

by Bmccommas6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Bmccommas6, on your new vehicle from Five Star Ford Lewisville. Kenneth is a wealth of Ford knowledge. Don't hesitate to stop by or give him a call at 972-221-2900. We are focused on making this your best driving experience. Best regards, Andrea Ballard, General Manager

November 27, 2024

Hi I love it at 5 Star Ford in Lewisville Texas! Very clean place , very nice people! Mr Tom was a very wonderful person!! That left many great spirits at 5 Star Ford in Lewisville! His kindness he More

by Celeste m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Celeste m responded

Thank you’ll so very much im grateful and very much appreciative of you’ll! Kenneth B! You’re the best! 5 Star Ford in Lewisville tx is the best!!Giving me this car after all I have been through! Is Epic! In the Memory of Mr Tom is a blessing!🙌🙌😭😭 thank you’ll from the bottom of my heart and my family also would like to thank you’ll! You’ll deserve a metal for being so very wonderful and epic!! Thank you Mr Tom RIP God has a true angel 🙌🙌😭👏👏👏👏 I’m blessed beyond measures!! Thank you 5 Star Ford Lewisville tx you’ll Rock Amen!!!

Nov 28, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Celeste, It's truly heartwarming to hear how much Tom Andrews meant to you, and how his legacy of kindness continues to impact others. We are grateful for the opportunity to assist you and hope that your new car brings you joy and comfort. Thank you for your kind words and for choosing 5 Star Ford Lewisville. We all miss Tom! 🥲 Best regards, Andrea Ballard, General Manager

Dec 02, 2024 -

Celeste m responded

Amen Amen!! Thanks so very much ! God bless you’ll!!🙌🙏

November 20, 2024

They were clear with their communications. They went out their way to make sure that I was satisfied. So I am very pleased with their services 😀 More

by Mcgregoriesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Mcgregoriesha, Thank you for shopping at Five Star Ford Lewisville. Zack, Xavier, and I are here to help you enjoy your Jeep purchase. Stop by or give us a call at 972-221-2900. We appreciate the chance to help with all of your auto needs. Sincerely, Andrea Ballard, General Manager

October 31, 2024

Recently we purchased truck from ford the service was awesome. Iliana Davila who really helped my husband in buying a truck with a good deal. We really appreciate Iliana for her great knowledge in market More

by gowthamireddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Gowthamireddy, We're so glad to hear you had a great experience with Iliana at Five Star Ford Lewisville. Your satisfaction is our top priority, and your kind words mean a lot to us. Thanks for shopping with us and please reach Iliana or me at 972-221-2900 for vehicle advice. Best regards, Andrea Ballard, General Manager

October 25, 2024

Malcolm, Xavier, and Tony were all super helpful friendly and attentive, they helped me get into my new 2024 bronco sport, this is my first brand new car I am very very pleased and happy with, they were all More

by mateoleyja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, mateoleyja, for recognizing your Five Star Ford Lewisville sales team. We are dedicated to helping you enjoy your new Bronco Sport. Stop by or give us a call at 972-221-2900 for vehicle advice any time. Congratulations! Best regards, Andrea Ballard, General Manager

October 24, 2024

He made this a quick process and he's super friendly! Malcome is very personable! More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Shannon, on your vehicle from Five Star Ford Lewisville. Your positive feedback about Malcolm means a lot. He along with our entire team strive to provide the best possible customer service, and it's rewarding to know we met your expectations. Thank you again for your business and trust. Reach us at 972-221-2900 any time. Best regards, Andrea Ballard, General Manager

September 22, 2024

Lewisville Ford was the ONLY FORD DEALER IN THE AREA that would agree to do more than an oil change on a Saturday, and what a PHENOMENAL job they did. Our F150 TURNED OFF on I35 Friday at 4:32pm. Got it to Z More

by BrokePowerboost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, BrokePowerboost, for the great endorsement of Five Star Ford Lewisville. We were happy to diagnose the issues with your truck. If you need additional advice, give Zack and our techs a call at 972-221-2900. We hope you count on our service team again. Best regards, Andrea Ballard, General Manager

September 16, 2024

This was the best car buying exerience ever thank you to Iliana and Iliana Gonzalez and Malcolm . Your customer service was 5 Stars More

by alanadengate79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Alanadengate79, Iliana, Malcolm, and the entire Five Star Ford Lewisville staff congratulate you on your new Ford! Thank you for the kind endorsement and your business. Let us know when you need our vehicle knowledge at 972-221-2900. Enjoy your ride! Best regards, Andrea Ballard, General Manager

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