Sam Pack's Five Star Ford Carrollton

smooth, no presure transition My husband and I felt that our Sam Pack Ford and our Sales Consultant, Jeff served us with a personable, no pressure attitude. He listened to what w My husband and I felt that our Sam Pack Ford and our Sales Consultant, Jeff served us with a personable, no pressure attitude. He listened to what we were looking for and provided us with options within our budget. It was a great experience. More

Great flexibility and responsiveness Amazing flexibility and responsiveness as we compared two different models. Minimized my time in dealership and maximized my time driving vehicles. Gr Amazing flexibility and responsiveness as we compared two different models. Minimized my time in dealership and maximized my time driving vehicles. Great experience thank you More

Experience at dealership All the sales persons were helpful and informative and most pleasant to deal with. on our visit to the dealership. Will be happy to refer others to All the sales persons were helpful and informative and most pleasant to deal with. on our visit to the dealership. Will be happy to refer others to the dealership. More

Great experience Michael was awesome and found the perfect car for my daughter. Could not have been happier with the service. Great to great service great salesman g Michael was awesome and found the perfect car for my daughter. Could not have been happier with the service. Great to great service great salesman great dealership More

Great, simple and attentive Pat and Reuben were personal and arrived at a reasonable deal quickly and proceeded through the entire process (closing the deal) efficiently. They Pat and Reuben were personal and arrived at a reasonable deal quickly and proceeded through the entire process (closing the deal) efficiently. They were easy to work with and listened to our needs. More

Professional and earned our business Worked with Grant Wahlquist, he worked very hard to earn our business. Would purchase from this dealership again. :-) Finance was awesome as well. Ale Worked with Grant Wahlquist, he worked very hard to earn our business. Would purchase from this dealership again. :-) Finance was awesome as well. Alex too. More

My favorite dealership! Melanie & Jess The Dream Team I don't mind the drive across town to get here since I know we'll be taken care of. Melanie & Jess are the BEST!! The whole team was extremely helpful I don't mind the drive across town to get here since I know we'll be taken care of. Melanie & Jess are the BEST!! The whole team was extremely helpful including David in finance & RJ the Sales Mgr. We had such a great experience we traded my wife's car as well!! May I also mention the new sales floor is sooo nice. Like you're in a fancy hotel! I know where I'll send my family when they're ready to purchase another vehicle. More

Nice Purchase I live in Weat Texas and did my online shopping online. I visited several Ford Websites and 5 Star Ford in Carrollton was my choice due to the fact I live in Weat Texas and did my online shopping online. I visited several Ford Websites and 5 Star Ford in Carrollton was my choice due to the fact that their response to my emails were very prompt and contact with Michael Krantz, my salesman was excellent. When I arrived at the dealership Mr. Krantz was waiting for me and he had the vehicle that I purchased ready to go. Paperwork took less than an hour and I was out the door with a nice deal. Thank you Mr. Krantz and Five Star Ford! I will definitely be doing business with y'all in the future. More

Straight forward/No games I found the car I wanted online and called the Louisville office who referred me to the Carrollton office where the car was on their lot. I got a cal I found the car I wanted online and called the Louisville office who referred me to the Carrollton office where the car was on their lot. I got a callback from Oleg Pilipovsky. I went to see the car and drove it home. I don't mind buying a car when everything is above board. David Ruiz handled the paperwork. Years ago I heard a line… You can tell the tone of the man at the top by the person you made when you walk through the door. Everyone I encountered was helpful. I think the man at the top must be a great guy with his priorities in order because Oleg & David were great. I probably should've researched a little further because this car is heavier than the one I traded in and the gas mileage is not quite as good but bottom line I like the car and I don't know if it would've made any difference or not. And although I think this is my last car, if I were to buy another I go back to Sam Pack Ford. More

Bought Focus I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. I had a pleasant buying experience! The friendly customer service and willingness to make a deal made Sam Pack's Five Star Ford my number one choice. More