Sam Pack's Five Star Ford Carrollton

Best truck buying experience I was referred to Grant and I know why now he was very friendly knowledgeable with no pressure and help me all the way through the process of buying m I was referred to Grant and I know why now he was very friendly knowledgeable with no pressure and help me all the way through the process of buying my new SUV I would highly recommend him to anyone looking for a new vehicle the dealership was clean friendly and help me speak through the process when I had something else to do that night go visit Grant and see this for yourself More

Very friendly, upfront, honest and quick buying experience! I emailed about a new truck and Mr. Krantz called within 15 minutes. We scheduled a time for me to come in and he was very knowledgeable about the tr I emailed about a new truck and Mr. Krantz called within 15 minutes. We scheduled a time for me to come in and he was very knowledgeable about the truck and answered all of my questions. He was not pushy about the sell and let me think about it overnight. I bought the truck the next day and everything only took about an hour and a half with David Barragan who was also great and very helpful, and the truck was detailed and ready to go as soon as I signed the last paper. Very pleasant buying experience and I would recommend Mr Krantz and the dealership to anyone looking for a new Ford. More

Excellent New Car Buying Experience We had an overall excellent experience purchasing a new vehicle at Five Star Ford of Carrollton. The dealership itself if extremely nice, very clean a We had an overall excellent experience purchasing a new vehicle at Five Star Ford of Carrollton. The dealership itself if extremely nice, very clean and a great place to shop for a Ford vehicle. The staff members we dealt with were all very polite, professional and extremely helpful. Our new car buying experience was the best we have ever had. It was a pleasure to buy from Sam Pack's Five Star Ford. Mr. Krause took extremely good care of us as did Mr. Wahlquist. Both these gentlemen were extremely pleasant, answered all our questions and helped us with our purchase. The buying experience for us was as good as it gets! More

Knew exactly what I wanted My experience at Sam Pack's Ford was the best I ever had. Jeff Flaishans knew what I had in mind and he worked with me on various models, packages and My experience at Sam Pack's Ford was the best I ever had. Jeff Flaishans knew what I had in mind and he worked with me on various models, packages and prices. He worked tirelessly and made sure I was happy with the selection. He was always calm, cool and collected. I would recommend anyone to him because he showed that he's not happy unless you're happy. He works with you no matter how long it takes. More

Mike Krantz Mike did a great job from start to finish including great communication throughout the entire process. Overall very pleased with an excellent job by t Mike did a great job from start to finish including great communication throughout the entire process. Overall very pleased with an excellent job by the entire team. More

New Truck Always a great experience working with Grant, this is the second I have bought from him and will continue to do so. I will recomend this dealship agai Always a great experience working with Grant, this is the second I have bought from him and will continue to do so. I will recomend this dealship again and again. More

Great Experience The experience was great. They didn't have what I was looking for initially and didn't feel pressured to stay around while they looked at what they c The experience was great. They didn't have what I was looking for initially and didn't feel pressured to stay around while they looked at what they could bring to the lot to match what I was looking for. I did, though, receive a call the next day from Grant stating they exactly what I was looking for and once I arrived was able to quickly test drive, negotiate, and close the deal. First service is coming up and I am looking to continuing to frequent this dealership. More

Another excellent car buying experience with Melanie I called Melanie prior to our visit to the dealership to have the car we were interested in buying available and as in the past she had it ready when I called Melanie prior to our visit to the dealership to have the car we were interested in buying available and as in the past she had it ready when we arrived. Melanie has been our salesperson for the last several cars we purchased for a reason. She knows her job is to make the customer happy, comfortable with the purchase and have everything in place. Make sure to ask for Melanie when you want to buy your next car or truck. Make sure to ask for Clay Young or Garret Tidman to be your Service Rep. More

Absolutely perfect experience. Micheal K was excellent. He was so patient, took time to understand my needs, and followed through. I never felt pressured and he actually waited for Micheal K was excellent. He was so patient, took time to understand my needs, and followed through. I never felt pressured and he actually waited for me to buy over a course of several months. He would call or email me on my status when I told him dates to reconnect with me. So friendly and helpful. Can’t wait to use him again in the future. More

Great buying experience Working with Melanie was a pleasure. Easy buying experience with low pressure. Found just the vehicle we wanted. Would recommend to a friend or to fam Working with Melanie was a pleasure. Easy buying experience with low pressure. Found just the vehicle we wanted. Would recommend to a friend or to family. More