Sam Pack's Five Star Ford Carrollton

Another excellent car buying experience with Melanie I called Melanie prior to our visit to the dealership to have the car we were interested in buying available and as in the past she had it ready when I called Melanie prior to our visit to the dealership to have the car we were interested in buying available and as in the past she had it ready when we arrived. Melanie has been our salesperson for the last several cars we purchased for a reason. She knows her job is to make the customer happy, comfortable with the purchase and have everything in place. Make sure to ask for Melanie when you want to buy your next car or truck. Make sure to ask for Clay Young or Garret Tidman to be your Service Rep. More

Absolutely perfect experience. Micheal K was excellent. He was so patient, took time to understand my needs, and followed through. I never felt pressured and he actually waited for Micheal K was excellent. He was so patient, took time to understand my needs, and followed through. I never felt pressured and he actually waited for me to buy over a course of several months. He would call or email me on my status when I told him dates to reconnect with me. So friendly and helpful. Can’t wait to use him again in the future. More

Great buying experience Working with Melanie was a pleasure. Easy buying experience with low pressure. Found just the vehicle we wanted. Would recommend to a friend or to fam Working with Melanie was a pleasure. Easy buying experience with low pressure. Found just the vehicle we wanted. Would recommend to a friend or to family. More

Excellent Customer service I was fascinated by the treatment they had for me, but especially Sales Associate Alex Valles When I thought I could not get the vehicle, he looking f I was fascinated by the treatment they had for me, but especially Sales Associate Alex Valles When I thought I could not get the vehicle, he looking for a way to get approved and the result I got my mustang. Considered that the price is good and it is a car that is in perfect conditions. I would also like to mention the good treatment I received from Michael Pisarik, Valentino Valles, David Martin They are all five stars. I will definitely recommend to my family and friend your dealer. More

Most enjoyable and hassle free My wife and I feel like we were absolutely given V.I.P. treatment. Grant Wahlquist and Reuben Krause are an absolute asset to this dealership. They we My wife and I feel like we were absolutely given V.I.P. treatment. Grant Wahlquist and Reuben Krause are an absolute asset to this dealership. They were very patient and really listen to what we wanted and went above and beyond to find it. I never look forward to buying a car but this was a very pleasant experience. I liked that Grant talked about different subjects other than just trying to sell an automobile. Joseph is so good with the technology in these new vehicles and David Barragan in financing was great to work with as well. I will be doing my auto purchasing at this dealership in the future. Thank you to all involved in our purchase. More

Good Experience The people were very helpful, they worked with me on the price, and the service was great even after the sale. The whole process went smoothly. Jeff The people were very helpful, they worked with me on the price, and the service was great even after the sale. The whole process went smoothly. Jeff Flaishans really made sure everything I asked was taken care of. More

Painless new car purchase! I worked with Michael online on the purchase of our Expedition. He replied promptly with phone calls and email and quoted us a very good price. I didn I worked with Michael online on the purchase of our Expedition. He replied promptly with phone calls and email and quoted us a very good price. I didn't think they had the specific model on the lot, however, when we made a trip to the dealership, they had an even better model for us to look at. All the price negotiations were handled with Michael, no handoffs to someone else. I appreciated that. We are very pleased with our experience and our new vehicle. More

Best car buying experience ever! Melanie, Justin, Jenn and Alexandra took all the stress away of buying a new vehicle. They were so helpful and great! We bought two cars this week, Melanie, Justin, Jenn and Alexandra took all the stress away of buying a new vehicle. They were so helpful and great! We bought two cars this week, and couldn’t be happier! More

Melanie, Jenn, and Justin ware OUTSTANDING I don't have a lot of car buying experience, but the experience I had in the past hasn't been pleasant. Every step with Sam Pack in Carrollton was gre I don't have a lot of car buying experience, but the experience I had in the past hasn't been pleasant. Every step with Sam Pack in Carrollton was great. Melanie worked with me to find the color I was looking for and answered all of my questions regarding options and technology available on my vehicle.. She was genuine in ensuring I was happy with my decision and even worked on her day off to ensure I was pleased. Jenn worked with me to explain all of the bells and whistles my car was configured with. She was patient and very friendly and never rushed through the demonstration. She was very knowledgable and answeried all of my questions with ease. Justin was great in explaining all of the aspects of my financing. He was quick getting me in and out of his office yet never rushed. I feel like he provided me with the best possible deal and cared that I was happy and comfortable with everything with ZERO pressure. I truly enjoyed the time I spent with Justin, Melanie, and Jenn. I would go through this again with all 3 associates with no hesitation. More

Good service I don't have anything to complain all you guys do is really good if I have my friend or family to interesting the truck I will recommend them go to I don't have anything to complain all you guys do is really good if I have my friend or family to interesting the truck I will recommend them go to Five Star Ford dealer and I will tell them you guy good service More