
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Best buying experience I’ve ever had! Rueben Tim, and Justin got me in and out in under 3 hours. No push, no fuss, just straight forward and honest deal. Thank you Rueben Tim, and Justin got me in and out in under 3 hours. No push, no fuss, just straight forward and honest deal. Thank you More

Easiest car buy ever. Sales guy Kurt was awesome. He really searched for the truck I was looking for. He found exactly what I wanted but it had just arrived at the rail yar Sales guy Kurt was awesome. He really searched for the truck I was looking for. He found exactly what I wanted but it had just arrived at the rail yard and was not due at the dealership for several days. Kurt made some calls and was able to put a rush on it and it arrived the next day. The trade value was fair and they put a big discount on the new truck. Kurt took the time to show me every feature of the new truck, I was in and out of there in three hours. Ales, the nice lady in Accessories and David in finance were a pleasure as well. Thanks everyone for making this a no-pressure experience. More
Great experience Went above and beyond to make sure I was satisfied and fixed any problems that arose. There was a big issue that arose and he exceeded my expectations Went above and beyond to make sure I was satisfied and fixed any problems that arose. There was a big issue that arose and he exceeded my expectations and went above and beyond. Thank you so much! More
Excellent service Otilio does an amazing job. I purchased my first car in 2013 and still have it. I have now just purchased a new truck and he helped us get exactly wha Otilio does an amazing job. I purchased my first car in 2013 and still have it. I have now just purchased a new truck and he helped us get exactly what we wanted. Always asked us questions and what we expected on a new vehicle. Showed us all the features and the best part was that he is bilingual and explained every detail to my parents in Spanish. Definitely recommend him. More

Purchase a new work vehicle Once you walk in you feel welcomed. Friendly energetic amazing crew they have. I highly recommend this dealership to help you find what you are lookin Once you walk in you feel welcomed. Friendly energetic amazing crew they have. I highly recommend this dealership to help you find what you are looking for! Thanks for all your help guys. More
Best experience ever!!! Found the car I wanted on-line and contacted the dealership. Melanie made immediate contact with me and after corresponding several times, she reserve Found the car I wanted on-line and contacted the dealership. Melanie made immediate contact with me and after corresponding several times, she reserved the vehicle for me to take it for a test drive the next day. The experience was like none other I have ever experienced at a dealership.....in a good way. No pressure to buy. No back and forth with the finance manager. Did not try to upsale. I was in and out with the new vehicle in less than two hours. I will definitely be a returning customer. More
Excellent Service at a Beautiful Facility! Everything was great! Don, Michael, and Brandon did a fantastic job and made it a smooth experience. They all deserve promotions and raises. It t Everything was great! Don, Michael, and Brandon did a fantastic job and made it a smooth experience. They all deserve promotions and raises. It takes a good salesman and finance guy to know a good salesman and finance guy and this team delivered. The correspondence was quick and professional. I was in and out of the finance room in no time. The dealership was beautiful and clean as well. It was the nicest dealership I’ve ever been to. Everything was top notch. Excellent experience! More

Easy in, easy out I went online to look at trucks and financial options, Don contacted me and we discussed what kind of truck I was wanting. We set an appointment for t I went online to look at trucks and financial options, Don contacted me and we discussed what kind of truck I was wanting. We set an appointment for the next day, met Don and he showed my the exact truck I was looking for. Sitting down with Justin and discussing financial options, he got me a great deal! I’ve always bought new vehicles over the years and I’ve always cringed at going to a dealership. This was the most pleasant experience I have ever had. No pressure and enjoyed the experience. More

First time car buyer! So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for mys So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for myself and I definitely will be back in the future! More
Great experience, easy, and got a great price Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding the numbers so easy. He even introduced me to my financial adviser and the after market sales rep. Hands down the best experience buying truck ever!!! More