Sam Pack's Five Star Ford Carrollton

Excellent service Otilio does an amazing job. I purchased my first car in 2013 and still have it. I have now just purchased a new truck and he helped us get exactly wha Otilio does an amazing job. I purchased my first car in 2013 and still have it. I have now just purchased a new truck and he helped us get exactly what we wanted. Always asked us questions and what we expected on a new vehicle. Showed us all the features and the best part was that he is bilingual and explained every detail to my parents in Spanish. Definitely recommend him. More

Purchase a new work vehicle Once you walk in you feel welcomed. Friendly energetic amazing crew they have. I highly recommend this dealership to help you find what you are lookin Once you walk in you feel welcomed. Friendly energetic amazing crew they have. I highly recommend this dealership to help you find what you are looking for! Thanks for all your help guys. More

Best experience ever!!! Found the car I wanted on-line and contacted the dealership. Melanie made immediate contact with me and after corresponding several times, she reserve Found the car I wanted on-line and contacted the dealership. Melanie made immediate contact with me and after corresponding several times, she reserved the vehicle for me to take it for a test drive the next day. The experience was like none other I have ever experienced at a dealership.....in a good way. No pressure to buy. No back and forth with the finance manager. Did not try to upsale. I was in and out with the new vehicle in less than two hours. I will definitely be a returning customer. More

Excellent Service at a Beautiful Facility! Everything was great! Don, Michael, and Brandon did a fantastic job and made it a smooth experience. They all deserve promotions and raises. It t Everything was great! Don, Michael, and Brandon did a fantastic job and made it a smooth experience. They all deserve promotions and raises. It takes a good salesman and finance guy to know a good salesman and finance guy and this team delivered. The correspondence was quick and professional. I was in and out of the finance room in no time. The dealership was beautiful and clean as well. It was the nicest dealership I’ve ever been to. Everything was top notch. Excellent experience! More

Easy in, easy out I went online to look at trucks and financial options, Don contacted me and we discussed what kind of truck I was wanting. We set an appointment for t I went online to look at trucks and financial options, Don contacted me and we discussed what kind of truck I was wanting. We set an appointment for the next day, met Don and he showed my the exact truck I was looking for. Sitting down with Justin and discussing financial options, he got me a great deal! I’ve always bought new vehicles over the years and I’ve always cringed at going to a dealership. This was the most pleasant experience I have ever had. No pressure and enjoyed the experience. More

First time car buyer! So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for mys So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for myself and I definitely will be back in the future! More

Great experience, easy, and got a great price Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding the numbers so easy. He even introduced me to my financial adviser and the after market sales rep. Hands down the best experience buying truck ever!!! More

Best service I have experienced and effort from Otilio Herna Otilio Hernandez was and still is very hard working towards me and my spouse purchasing a new vehicle at five star ford! Every question we had or prob Otilio Hernandez was and still is very hard working towards me and my spouse purchasing a new vehicle at five star ford! Every question we had or problem we had I knew Otilio didn't mind helping us, we noticed Otilios effort towards me as a 19 year old trying to purchase an SUV was a little complicated for him but he did not mind at all every bump that came along he would fix it without any bother towards him. To this day after 3 weeks of purchasing the car he has contacted us for an inspection and to check up how the car has been treating us. Big thank you and appreciation to him! More

Always deliver! Danny Forsee is amazing and we will be customers for life. This is our third car from Danny and it was an amazing experience just like every other tim Danny Forsee is amazing and we will be customers for life. This is our third car from Danny and it was an amazing experience just like every other time. Can say enough good about them or about Danny! More

Melanie was a pleasure to work with My husband and I have worked with Melanie before when he purchased his F150 truck and experienced great customer service then. So when we were in the My husband and I have worked with Melanie before when he purchased his F150 truck and experienced great customer service then. So when we were in the need for another vehicle, a surburan, we decided to work with her again. Melanie was-is very polite, knowledgeable and very professional and she's not a pressure sales person. She was a pleasure to work with. My husband and I look forward to working with you again. More