Sam Pack's Five Star Ford Carrollton

First time car buyer! So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for mys So thankful for five star ford in Carrollton! Tim is an awesome guy and I recommend this place to everyone!!! This has been a great experience for myself and I definitely will be back in the future! More

Great experience, easy, and got a great price Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding Reynaldo was awesome. He made my experience fast, easy, and enjoyable. After he helped me find the truck that was best for me he made understanding the numbers so easy. He even introduced me to my financial adviser and the after market sales rep. Hands down the best experience buying truck ever!!! More

Best service I have experienced and effort from Otilio Herna Otilio Hernandez was and still is very hard working towards me and my spouse purchasing a new vehicle at five star ford! Every question we had or prob Otilio Hernandez was and still is very hard working towards me and my spouse purchasing a new vehicle at five star ford! Every question we had or problem we had I knew Otilio didn't mind helping us, we noticed Otilios effort towards me as a 19 year old trying to purchase an SUV was a little complicated for him but he did not mind at all every bump that came along he would fix it without any bother towards him. To this day after 3 weeks of purchasing the car he has contacted us for an inspection and to check up how the car has been treating us. Big thank you and appreciation to him! More

Always deliver! Danny Forsee is amazing and we will be customers for life. This is our third car from Danny and it was an amazing experience just like every other tim Danny Forsee is amazing and we will be customers for life. This is our third car from Danny and it was an amazing experience just like every other time. Can say enough good about them or about Danny! More

Melanie was a pleasure to work with My husband and I have worked with Melanie before when he purchased his F150 truck and experienced great customer service then. So when we were in the My husband and I have worked with Melanie before when he purchased his F150 truck and experienced great customer service then. So when we were in the need for another vehicle, a surburan, we decided to work with her again. Melanie was-is very polite, knowledgeable and very professional and she's not a pressure sales person. She was a pleasure to work with. My husband and I look forward to working with you again. More

Finally parted ways with my 7.3 Power Stroke After nearly 19 years it was time to give up my old truck (insert crying emoji here 😭). You can imagine the changes in those last 19 years. Melanie After nearly 19 years it was time to give up my old truck (insert crying emoji here 😭). You can imagine the changes in those last 19 years. Melanie and her team made it as pain free as possible. She’s a pleasure to deal with and I would highly recommend her to anyone looking for a new or used vehicle. More

Total Team Work! WoW! Had no clue I would be in a Ford after 15 years of foreign vehicle ownership. Walked in dealership and had great service from the beginning. NEVE WoW! Had no clue I would be in a Ford after 15 years of foreign vehicle ownership. Walked in dealership and had great service from the beginning. NEVER pressured, looked at two vehicles, ask 7 ways to Sunday options on buying or leasing. Mike and Tim both followed through getting me all the answers I needed and more at times. Left with an awsome 2018 Ford Explorer Sport 4x4 lease, at an un beatable price/rate. Only room for improvement is to provide clear language, a much better brochure about the scratch and dent add on policy. Mike gave me confidence to purchase it, yet the presented material is SUPER misleading. The finance guy did awsome, yet not his job to print clear non misleading brochures. I'll be back and I'm telling my friends how awsome yall are! More

New F150 Purchase Worked with Grant who was very courteous and professional. I told him what kind of truck I wanted and they had it brought in to the dealership same d Worked with Grant who was very courteous and professional. I told him what kind of truck I wanted and they had it brought in to the dealership same day. He took the time to explain all the features of the truck. Would absolutely recommend him to any of my friends or family More

Expedition Never once was pushy but then again I shopped online and knew what I wanted when I got there. Wasnt happy that what wanted to look at though was in p Never once was pushy but then again I shopped online and knew what I wanted when I got there. Wasnt happy that what wanted to look at though was in pieces because they need a part for something else and I had to wait to drive it. But Michael was friendly and wanted me to be happy. I was never asked some vital questions so I have some hard marks to check credit to get best rates. More